BLUETTI AC300+B300 | Home Battery Backup

FAQS

• Q1: How many B300 expansion batteries can I connect with AC300?

  A:

  A single AC300 can take up to 4 B300 batteries for a capacity of 12,288Wh. Friendly Note: Only B300 can be connected to AC300. B230 can not be connected to AC300.

• Q2: Does AC300 work with third-party expansion battery?

  A:

  No. AC300 ONLY accepts BLUETTI B300 expansion battery.

• Q3: Can I use AC300 alone?

  A:

  No. There's no battery inside AC300 and it must work with B300.

• Q4: Does AC300 support App Control?

  A:

  Yes. Once connected via WiFi or Bluetooth, the BLUETTI App will enable you to control the AC300+B300 remotely, like switching the working mode and upgrading the firmware.

• Q5: Can I use it as an uninterruptible power supply (UPS)?

  A:

  Yes. It supports four UPS modes: 1. Standard UPS. 2. Time Control UPS (Pay less for higher electricity consumption). 3. PV Priority UPS (Recommended for regions with sufficient solar energy). 4. Customized UPS.

• Q6: How do I connect this to my home main panel?

  A:

  BLUETTI recommends a competent and trained licensed electrician undertake the task. Connect the wires of critical equipment from your house electric panel to BLUETTI Smart Home Panel*. Then connect AC300 to the Smart Home Panel.
  * Sold separately.

• Q7: What is the UPS switching time?

  There are two types of working conditions of UPS for AC300 system.
  1) No delay for online UPS;
  2) 20ms from standby UPS.

• Q8: Can I use third-party solar panels to charge the AC300 system

  Yes, if the solar panels' specs fall in
  1) Total Voltage: 12-150V
  2) Total Power: 2,400W Max. (From the two PV input ports)
  3) Include MC4 connectors.

• Q9: Can I use my solar roof to charge the AC300 system?

  Yes, but please note your solar roof should have:
  1. NO micro-inverter
  2. an open-circuit voltage of 12-150V
  3. Include MC4 connectors. However, when the OCV falls in 150-550V, you should use BLUETTI D300S* to step down the voltage and achieve solar charging.
  
  * Sold separately.

• Q10: Can I connect two AC300 systems in series?

  Yes. With BLUETTI P030A fusion box*, you can connect two AC300 systems in series for 240V/6,000W output and a total capacity of 24,576Wh (4*B300 for each AC300).
  
  * Sold separately.

• Q11: Is the AC300 power station waterproof?

  No. Also, please do NOT store it in a humid environment for a long time.

• Q12: Can it charge and discharge at the same time?

  Yes.

• Q13: How do I know whether my appliance can work well with the AC300 and B300 combo?

  Calculate the total wattage of your devices. AC300 should work if the load doesn't exceed its rated 3,000W.

• Q14: How long can it run my device?

  Running time = Battery capacity × DoD × η ÷ Device rated power DoD refers to Depth of Discharge and η is local inverter efficiency. For AC300, both DoD and η are 90%. If you run a 1,000W microwave oven with AC300+B300 combo, the running time will be: 3,072Wh × 90% × 90% ÷ 1,000W ≈ 2.5hrs
  Note:
  1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc.
  2) The above data is for reference ONLY.

• Q15: What is the maximum input charging power of the BLUETTI AC300?

  For AC300 with one B300: 3,000W Max. Via a 120V30A wall socket by a 30A AC charging cable (sold seperately). For AC300 with more than one B300: 5,400W Max. Via 3,000W wall socket and 2,400W solar panels simultaneously.

• Q16: Is the AC300 system hot-swappable?

  Yes. You can easily swap battery packs for continuous power use, and the system can hold 4 batteries at once.

• Q17: Is it possible to replace the built-in battery?

  No. If the battery inside your power station is faulty or even dead, please contact BLUETTI Customer Service.

• Q18: I'd like more tutorial videos on the AC300 system.

  Sure, please follow BLUETTI Support on YouTube..

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.