BLUETTI AC180+PV350 Solar Portable Power Station

FAQS

• Q1: What is Power Lifting Mode？

  A: In this mode, AC180 can run high-power heating devices up to 2,700W, such as space heaters, hair dryers, electric blankets, etc.
  Do NOT use this unit to run an air conditioner or washing machine.

• Q2: Can it charge and discharge at the same time?

  Yes.

• Q3: How do I know whether my appliance can work well with the AC180?

  Calculate the total wattage of your devices. AC180 should work if the load doesn't exceed its rated 1,800W.

• Q4: How long can it run my device?

  A: The AC180 has different running times depending on the device you're using it with.
  The running time = Battery capacity × DoD × η ÷ (load power + self-consumption of AC180). DoD refers to Depth of Discharge and η is local inverter efficiency.
  For AC180, DoD is 90%, η is 85%, and self-consumption is about 15W. E.g. If you run a 100W blender with it, the running time will be: 1152Wh × 90% × 85% ÷ (100W+15W) ≈ 7.66 hrs
  Note: 1) The formula is NOT suitable for inductive loads with compressors, like refrigerators, air conditioners, etc. 2) The above data is for reference ONLY.

• Q5: How quickly can I charge the AC180?

  A:

  The AC180 supports up to 1,440W input. Plug it into a wall outlet and turn on the Turbo Charging mode on the BLUETTI App, and you can fill it up in only 1.3-1.8 hours.

• Q6: What's the difference between Silent, Standard, and Turbo Charging modes?

  A:

  These are the 3 AC charging modes of AC180, each with a different input power and charging speed.

  It generates only 45dB of sound in the silent charging mode.

  Charging Mode	Input Power	Charging Time (Estimated)
  Silent	260W	4.9 hours (4.9-5.4 hrs)
  Standard	Around 1,000W	1.7 hours (1.7-2.2 hrs)
  Turbo	Around 1,440W	1.3 hours (1.3-1.8 hrs)

• Q7: Does AC180 support BLUETTI App control?

  A:

  • Yes, via Bluetooth.

• Q8: What kind of solar panel should I choose for AC180?

  A:

  Please refer to the following requirements:

  1. Total open circuit voltage: 12-60V

  2. Max. input power: 500W

  3. Equipped with MC4 connectors.

  Highly Recommended:

  1× BLUETTI PV420: ≈ 2.7 hrs*. (3.2-3.7 hrs)

  1× BLUETTI PV350: ≈ 3.3 hrs*. (3.8-4.3 hrs)

  2× BLUETTI PV200: ≈ 2.9 hrs*. (3.4-3.9 hrs)

  * For reference ONLY.

• Q9: Is the AC180 waterproof?

  A:

  No

• Q10: Can I use or charge AC180 in sub-zero temperatures?

  A:

  You can use the AC180 to power your devices in cold weather, but please avoid recharging it below freezing.

  The operating temperature ranges for AC180 are:

  Charging: 0℃-40℃/32℉-104℉

  Discharging: -20℃-40℃/-4℉-104℉

• Q11: Can it be laid on its side to save space?

  A:

  No, this may damage the internal structure. Please keep it in an upright position either during storage or moving.

• Q12: Is it possible to replace the built-in battery?

  A:

  No. If the internal battery pack malfunctions or is dead, please contact BLUETTI Customer Service.

• Q13: Can I expand its capacity by connecting it to B80/B230/B300/B300S batteries?

  A:

  Currently, the AC180 doesn't support capacity expansion with B80, B230, or B300 batteries, but it can be charged by these batteries through Power Bank Mode. To connect the B80 battery, you'll need the Aviation to DC7909 cable*, while the P090D cable is required for B230/B300 batteries.
  **Available in mid-July.

• Q14: Why does a warning come up when using a diesel heating pump with the cigarette lighter port?

  A: The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.

• Q1: How does the Bluetti subscription work?

  The Bluetti subscription allows you to pay a monthly fee for your AC180 Solar Portable Power Station. You can cancel whenever you like and return your AC180 Solar Portable Power Station with no hidden fees. We send you a shipping label (return costs on us), and you return your AC180 Solar Portable Power Station in the original packaging.

• Q2: What’s included with the Bluetti subscription?

  The Bluetti subscription includes a brand new or like-new AC180 Solar Portable Power Station (normally a $999 product to purchase) and a warranty for as long as you keep your Bluetti subscription for any issues that may arise, with the exception of user error or gross negligence.

• Q3: Is this the same as financing or a rent-to-own program?

  This is not a rent-to-own program. When you cancel your Bluetti subscription, you are required to return your AC180 Solar Portable Power Station. The goal of the program is to provide ongoing value through a variety of benefits as well as new future products, not to create more options to buy a AC180 Solar Portable Power Station.

• Q4: Can I cancel anytime? Are there any hidden fees?

  Yes, you can cancel your Bluetti subscription at any time. No contract, hidden fees, or gotchas. We cover the return shipping label as well.

• Q5: What if I want to upgrade my BLUETTI AC180?

  This is not a rent-to-own program, as our Bluetti subscription includes flexibility, service components, future upgrade opportunities, and a lifetime warranty. However, you may still contact us if you are interested in purchasing your AC180 Solar Portable Power Station, as we are often able to create an option where a portion of your monthly payments to-date can be applied as a discount against the listing price.

• Q6: What if the BLUETTIE AC180 is damaged?

  Please contact us as soon as possible. We will work with you to evaluate the cause, and with the exception of intentional, excessive, or grossly negligent damage, we will ship you a new product or component and cover shipping fees in both directions. Depending on the degree of user fault, you may be charged for replacement components, parts, or shipping fees. If you’d like further assistance, feel free to contact us at support@fragile.co.

• Q7: How do I track my order status?

  Updates are sent to the email address you used to sign up. This includes: order in review, order approved, tracking number received (at which point you can opt for additional delivery status updates), out for delivery, and order delivered. Text messages are also sent for the initial order request and delivery of your package. If you’d like further assistance, feel free to contact us at support@fragile.co.