As a TECO Energy customer, managing your account online is both convenient and efficient. Whether you need to view billing correspondence, start or stop service, update your bank information, report an outage, or pay your bill, TECO Energy provides all the necessary tools at your fingertips. Here’s a breakdown of how to navigate these services.
View Billing Correspondence
To access your billing correspondence, simply log in to your TECO Energy account. Visit https://account.tecoenergy.com/ and enter your credentials. Once logged in, you can easily view your past bills, payment history, and any correspondence related to your account.
Start or Stop Service
If you're moving or need to make changes to your service, you can start or stop your TECO Energy service online. After logging in, look for the service options where you can request to initiate or discontinue service. This process is straightforward and helps ensure your energy needs are met without any interruptions.
Update Bank Info
To keep your payment method up to date, you can update your bank information directly through your account. Once logged in, navigate to the appropriate section to enter your new bank details. This is important to avoid any issues with automatic payments or billing.
Report Outage
In the event of a power outage, TECO Energy makes it easy to report the issue online. You can report an outage by visiting https://account.tecoenergy.com/Outage/Index. This service allows you to inform TECO of any outages in your area quickly, helping them respond promptly.
Bill Pay
Finally, paying your bill has never been easier. You can pay your TECO Energy bill online by visiting https://www.tampaelectric.com/billpay. This secure payment portal allows you to make one-time payments or set up recurring payments, ensuring you never miss a due date.
Billing and Payment Options Summary
Managing your utility bills can be a straightforward process with Teco's range of billing and payment options. As a dedicated provider of electricity and natural gas services, Teco aims to enhance customer convenience and sustainability while ensuring reliable energy delivery. Below is an overview of the available billing and payment methods to help you choose what works best for you.
| Payment Options | Description | Action |
|---|---|---|
| Pay Now (Credit/Debit) | Make an instant one-time payment online or by phone (convenience fee applies). | GET STARTED |
| Pay Now From Bank Account | Securely make a one-time payment from your checking or savings account (free). | GET STARTED |
| Set Up Bank Payments | Use your bank's online service to make payments on your account. | GET STARTED |
| AutoPay | Enroll for automatic monthly payments from your account. | GET STARTED |
| Pay In Person | Pay at various nationwide locations (convenience fees apply). | GET STARTED |
| Pay By Mail | Mail your payment via check or money order. | GET STARTED |
| Payment Arrangement | Explore tools to help if you can't pay by the due date. | GET STARTED |
| Payment Assistance | Resources available for those needing help with their electric bill. | GET STARTED |
| Third Party Notification | Set up reminders to assist in timely bill payments. | GET STARTED |
Payment Options
-
Pay Now (Credit/Debit)
Make an instant one-time payment online or via phone using a credit or debit card. Please note that a convenience fee may apply for this service. -
Pay Now From Bank Account
Securely make a one-time payment from your personal checking or savings account, free of charge, for a quick and easy transaction. -
Set Up Bank Payments
Utilize your bank's online payment service to make payments directly to your Teco account. -
AutoPay
Save time and effort by enrolling in AutoPay. Your monthly payments will be automatically debited from your checking or savings account, ensuring you're never late. -
Pay In Person
Prefer face-to-face transactions? You can pay in person at various nationwide locations partnered with Teco, though convenience fees may apply. -
Pay By Mail
If you prefer traditional methods, you can mail your payment via check or money order. -
Payment Arrangement
Life can sometimes make it difficult to meet payment deadlines. Teco offers tools and resources to assist you in managing your payments during challenging times. -
Payment Assistance
If you or someone you care for requires financial assistance with their electric bill, Teco can guide you toward available resources. -
Third Party Notification
Set up a third-party notification system for timely reminders to help you manage your bill payments effectively.
If you have more questions or need further assistance, let me know!
The designated operating hours for TECO Login & Pay Online are from 6:00 AM to 10:00 PM on weekdays (Monday-Friday) and from 7:00 AM to 9:00 PM on weekends (Saturday-Sunday). These timings have been set to accommodate the busy schedules of customers and to ensure that they have ample time to access the platform and make payments.
Help Center
Teco is committed to ensuring the safety and reliability of our services, especially during Hurricane Helene, which is currently affecting our service area and causing extended outages. We are dedicated to restoring power safely and efficiently and encourage you to report any outages using our outage map. Once conditions improve, our team, along with thousands of additional utility workers from 21 states, will assess damages and work diligently to restore service as quickly as possible. For immediate electric emergencies and downed power lines, please contact us at 877-588-1010. Don't forget to visit our Storm Center for important safety tips and resources related to our services.
What should I do if there is a power outage?
If you experience a power outage, the first thing you should do is contact TECO Energy as soon as possible. You can contact TECO Energy at 1-877-588-1010 to report a power outage and receive instructions and updates about the outage. If you have a generator, make sure to adhere to safety protocols when using it.
TECO Power Outage Map in Florida Update, Today
