When a power outage occurs, it can disrupt our routines and cause inconvenience and frustration. This is especially true for the residents of Houston, Texas, who have experienced frequent power outages in recent years. In this article, we will discuss the steps to report a power outage in Houston and provide the necessary information on Centerpoint's power outage number (800-332-7143).
Who provides electricity to Houston?
Houston, Texas is powered by CenterPoint Energy, one of the largest electric transmission and distribution utility companies in the United States. They have been providing electricity to the city of Houston since 1882 and currently serve over 2.5 million customers in the greater Houston area.
As the primary electricity provider in the region, CenterPoint Energy is responsible for maintaining the power grid and ensuring that electricity is delivered to homes and businesses in a safe and reliable manner. They also work closely with other energy providers to ensure that there is enough electricity to meet the demands of the growing population in Houston.
| Area Name | Zip Code | Number of Customers Affected | Status of the Outage | Cause of the Outage |
|---|---|---|---|---|
| Downtown Houston | 77002 | 500 | Ongoing | Equipment failure |
| Montrose | 77006 | 320 | Ongoing | Vehicle accident |
| Heights | 77008 | 250 | Ongoing | Tree damage |
| River Oaks | 77019 | 600 | Ongoing | Weather conditions |
| Midtown | 77004 | 400 | Ongoing | Transformer failure |
| Galleria | 77056 | 450 | Ongoing | Underground cable issue |
| Memorial | 77024 | 120 | Ongoing | Tree damage |
| West University | 77005 | 300 | Ongoing | Weather conditions |
| Sharpstown | 77036 | 700 | Ongoing | Transformer failure |
| Alief | 77072 | 150 | Ongoing | Vehicle accident |
| Spring Branch | 77080 | 260 | Ongoing | Weather conditions |
| Kingwood | 77339 | 180 | Ongoing | Equipment failure |
| Greenway Plaza | 77027 | 220 | Ongoing | Tree damage |
| Clear Lake | 77058 | 300 | Ongoing | Underground cable issue |
| Pasadena | 77502 | 180 | Ongoing | Transformer failure |
| Northline | 77076 | 400 | Ongoing | Vehicle accident |
| Eastwood | 77023 | 140 | Ongoing | Tree damage |
| Greenspoint | 77060 | 320 | Ongoing | Weather conditions |
| Hobby Airport Area | 77061 | 200 | Ongoing | Transformer failure |
| Pearland | 77584 | 250 | Ongoing | Vehicle accident |
Power outage update: Residents entering third day without power in Houston area
Where can I check for outages?
If you live in Houston and experience a power outage, you can contact CenterPoint Energy's customer service line at 800-332-7143. This is the designated power outage number that customers can call to report an outage or get updates about an ongoing outage. It is available 24 hours a day, 7 days a week to assist customers with any electricity-related concerns.
Additionally, CenterPoint Energy has an online outage map that customers can access to stay informed about any outages in their area. The map is regularly updated and provides information about the estimated time of restoration, the cause of the outage, and the number of customers affected. Customers can also sign up for outage alerts to receive notifications via email or text message about any outages in their area.
CenterPoint Energy also has a mobile app that customers can download to easily report outages and track their status. The app allows customers to report outages, view outage maps, and receive restoration updates all from their mobile devices.
In addition to these resources, customers can also follow CenterPoint Energy on social media for updates and information about any outages in the Houston area. They regularly post updates on their Twitter and Facebook pages, and customers can also message them directly for assistance.
How to Find Houston, Texas's Outage Map- Centerpoint
Step 1: Access Centerpoint's Website
To access the outage map, the first step is to go to Centerpoint's website: www.centerpointenergy.com. This is the official website for the company and provides all the necessary information about their services. Once on the website, look for the "Outage Center" tab located on the top menu bar and click on it.
Step 2: Select Location
The next step is to select your location. Centerpoint provides services to multiple areas, so it is essential to choose the correct location to get accurate information. In this case, select "Texas" from the drop-down menu under "Location" and then click on the "Houston Metro Area" option.
Step 3: View Outage Map
Once you have selected the location, the website will take you to the "Houston Metro Area" page, where you will find various options. Look for the "Outages & Storms" tab on the left side of the page and click on it. This will take you to the outage map for the Houston area.
Step 4: Understanding the Outage Map
The outage map provides real-time information about power outages in the Houston area. It is displayed in a color-coded format, making it easy to understand. Red circles represent areas with the highest number of outages, while yellow circles indicate fewer outages. Green circles mean there are no reported outages in that area. By zooming in and out of the map, you can get more specific information about your location.
Step 5: Check Outage Details
By clicking on a specific circle on the map, you can view detailed information about the outage in that area. This includes the number of customers affected, the estimated time for power to be restored, and the cause of the outage (if known). You can also report an outage in your area by clicking on the "Report an Outage" button and providing your account number or phone number associated with your account.
Reporting a Power Outage in Houston, Texas
In case of a power outage, Centerpoint has set up a dedicated number for customers to report outages and receive updates on the status of their power. The number to call is 800-332-7143, which is available 24/7.
- Visit the Centerpoint website or download the mobile app
- Click on the "Report an Outage" option
- Enter your account number or phone number associated with your account
- Provide details of the power outage, including the address and any other relevant information
- Submit the report
Tips for Dealing with a Power Outage
While waiting for power to be restored, it is important to stay safe and prepared. Here are some tips to keep in mind during a power outage:
- Stay informed through updates from Centerpoint
- Use flashlights or battery-powered lanterns for lighting, instead of candles which can pose a fire hazard
- Unplug electronics and appliances to avoid damage from power surges once power is restored
- Keep refrigerator and freezer doors closed to maintain the temperature
- Avoid using generators or outdoor grills indoors to prevent carbon monoxide poisoning
