Paying Your PG&E Bill: A Comprehensive Guide
Headquartered in Baltimore, PG&E is Maryland’s largest natural gas and electric utility, delivering power to more than 1.3 million electric customers and 700,000 natural gas customers in central Maryland.
Paying your PG&E bill is easy and convenient, with multiple options to suit your needs.
1. Pay Online
You can pay your bill online as a registered user or as a guest.
-
Registered User Options:
- Bank Account: Free of service fees.
- Credit/Debit Card: A $1.35 transaction fee applies. Sign in here to access your account.
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Recurring Payments: Set up autopay with a credit card or bank account to ensure you never miss a payment. You can choose payment dates and set maximum amounts.
2. Pay in Person
You can pay your bill in person at authorized payment centers. Find a location near you with this payment center locator.
3. Pay by Phone
To pay by phone, call 1-877-704-8470. Make sure to have your 11-digit account number ready. Note that a $1.35 transaction fee applies for credit or debit card payments.
4. Pay by Mail
To pay by mail, make your check payable to PG&E and send it with your remittance stub to:
PG&E P.O. Box 997300
Sacramento, CA 95899-7300
5. Guest Payment
For a quick payment option without registration, use the guest payment portal.
6. Billing & Assistance
For more information about billing and assistance, visit the billing assistance page.
7. Report Outage / Check Status
If you need to report an outage, check the outage map here.
Customer Service
For additional questions, you can reach customer service at 1-877-660-6789 or email inquiries about payment terms to PaymentTermInquiries@pge.com.
Here's a the payment options for PG&E:
| Payment Method | Details | Link |
|---|---|---|
| Pay Online | - Pay from a bank account (free) - Credit/Debit card ($1.35 fee) |
Online Payment |
| Set Up Recurring Payments | Autopay with a credit/debit card or bank account; can choose payment dates and limits | Recurring Payments |
| Pay in Person | Pay at authorized payment centers | Find a Payment Center |
| Pay by Phone | Call 1-877-704-8470; $1.35 fee applies | N/A |
| Pay by Mail | Send check with remittance stub to PG&E, P.O. Box 997300, Sacramento, CA 95899-7300 | N/A |
| Guest Payment | Quick payment option without registration | Guest Payment |
| Report Outage | Report outages and check the status | Outage Map |
| Customer Service | Call 1-877-660-6789 or email for inquiries | N/A |
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