Electricity is an essential part of our daily lives, powering everything from our homes to our businesses. And when it comes to providing reliable and affordable electricity, Peace River Electric Cooperative (PREC) is at the forefront. But beyond just delivering electricity, PREC also offers services and resources to make managing your energy needs easier. In this article, we will explore the different services and options available to PREC members, including starting and stopping service, billing and payment options, accessing the power outage map, and how to get in touch with PREC for any inquiries or concerns. Whether you are a long-time PREC member or considering joining the cooperative, this article will provide valuable information to help you understand and utilize the services offered by PREC.
What is Peace River Electric Cooperative?
Peace River Electric Cooperative is a member-owned electric utility company, serving a large portion of central and southern Florida. As a not-for-profit cooperative, their main focus is on providing reliable and affordable electricity to their members, rather than generating profits for shareholders. This cooperative business model allows Peace River Electric to prioritize the needs of its members and the communities it serves.
Service Coverage Area
Peace River Electric Cooperative covers a vast service area, spanning across 9 counties in central and southern Florida. Their service territory includes areas such as DeSoto, Hardee, Highlands, Polk, and Manatee counties. With over 42,000 members, Peace River Electric is committed to providing quality service to both urban and rural communities.
Located At
Peace River Electric Cooperative is headquartered in Wauchula, Florida with additional service centers located in Arcadia, Lake Placid, Sarasota, and Wauchula. These strategically placed service centers allow the cooperative to efficiently respond to any service needs and emergencies within their service territory.
Phone Number and Contact Information
Need to get in touch with Peace River Electric Cooperative? You can reach their customer service team by calling 1-800-282-3824 during regular business hours. For any after-hours emergencies, their 24/7 outage hotline can be reached at 1-844-382-8555. You can also connect with them via email at info@preco.coop or through their online contact form on their website.
Website URL
For more information about Peace River Electric Cooperative and their services, you can visit their website at www.preco.coop. Their website offers a variety of resources for members, including options to start and stop service, pay bills, and report power outages. You can also find important updates and news about the cooperative's ongoing projects and initiatives.
Peace River Electric Cooperative serves as a vital provider of electricity for many communities in central and southern Florida. With their dedication to reliable and affordable service, as well as their commitment to the well-being of their members and communities, Peace River Electric continues to play a crucial role in powering and connecting the people of Florida.
How to Start/Stop Service
Peace River Electric Cooperative (PRECO) offers several convenient options for starting and stopping your electric service. Whether you're moving to a new location or simply need to temporarily disconnect your service, PRECO makes the process easy and hassle-free. Here are some ways to start or stop your service with PRECO:
1. OnlineThe quickest and most convenient way to start or stop your service is through PRECO's online portal. Simply log in to your account, select the "Start/Stop Service" option, and follow the prompts to complete your request. You can also use the online portal to make changes to your service, such as updating your contact information or requesting additional services.
2. PhoneAnother way to start or stop your service is by calling PRECO's customer service line at 1-800-282-3824. A representative will assist you in setting up or canceling your service, as well as answer any questions you may have about your account.
3. In PersonIf you prefer to handle your service request in person, you can visit one of PRECO's offices located throughout its service area. Simply bring a valid form of identification, such as a driver's license, and a copy of your lease or purchase agreement if you are starting service at a new location.
Steps to Start/Stop Service with PRECOHere are the necessary steps to start or stop your service with PRECO:
1. Starting Servicea. Gather the necessary information: Before starting your service, make sure you have the following information on hand: your new address, date of move-in, and contact information.
b. Set up your account: If you are a new PRECO customer, you will need to set up an account online or by phone. If you already have an account with PRECO, you can simply add another service location to your existing account.
c. Pay any applicable fees or deposits: PRECO may require a deposit or connection fee to start your service. Make sure to check with them beforehand to see what fees may apply.
d. Schedule your service start date: You can select the date you want your service to start when setting up your account. Be sure to plan ahead and schedule your service start date at least a week in advance to ensure timely activation.
2. Stopping Servicea. Notify PRECO in advance: If you need to have your service disconnected, notify PRECO at least a week in advance to avoid additional charges.
b. Schedule your service end date: Just like starting service, you can select the date you want your service to end when making your request. Be sure to schedule your service end date to align with your move out date.
c. Cancel any recurring payments: If you have autopay set up for your PRECO account, make sure to cancel it to avoid any additional charges.
FAQs
Here are some frequently asked questions about starting and stopping service with PRECO:
Q: How long does it take for my service to be connected?
A: Your service will typically be connected within 1-2 business days after your requested start date.
Q: Is there a fee to start or stop my service?
A: PRECO may require a deposit or connection fee to start your service. There is no fee to stop your service, but you may be charged for any remaining days of service on your final bill.
Q: Can I transfer my service to a new location?
A: Yes, you can transfer your service to a new location as long as it is within PRECO's service area.
Q: How can I pay my bill with PRECO?
A: PRECO offers several payment options, including online, by phone, in person, and through automatic bank draft. You can also pay by mail using a check or money order.
Contact Us
If you have any additional questions or need assistance with starting or stopping your service, you can contact PRECO's customer service line at 1-800-282-3824. You can also visit their website for more information and to access their online portal.
With PRECO's easy and convenient service options, you can start or stop your electric service with ease. Be sure to plan ahead and give yourself enough time to schedule your service start or end date to avoid any delays or additional charges. And if you have any questions, don't hesitate to reach out to PRECO's friendly customer service team.
Power Outage Map
Peace River Electric Cooperative provides its customers with a convenient Power Outage Map to track current power outages within its service area. Here's how you can view the map:
1. Visit the Peace River Electric Cooperative WebsiteTo access the Power Outage Map, go to the website of Peace River Electric Cooperative (PRECO). The map can be found on the homepage or under the "Outage Center" tab.
2. Click on the Power Outage MapOnce you are on the PRECO website, click on the Power Outage Map. This will take you to a live map that displays the current power outages in the service area.
3. Use the Search BarIf you are specifically looking for outage information in a particular area, you can use the search bar on the top left corner of the map. Simply enter the address or zip code and click on "Search." The map will zoom in on the location and display any outages in that area.
In case of a power outage, it is important to report it to PRECO as soon as possible. Here's how you can report an outage:
1. Call PRECO's Outage HotlineTo report an outage, you can call PRECO's Outage Hotline at 1-800-282-3824. This hotline is available 24/7 and a customer service representative will assist you in reporting the outage.
2. Use the Online Outage Reporting SystemAlternatively, you can report an outage online through PRECO's website. Under the "Outage Center" tab, click on "Report an Outage" and follow the instructions to report the outage.
3. Text PRECOPRECO also offers the option to report an outage through text message. Simply text "OUT" to 800-282-3824 and follow the prompts to report the outage.
Once an outage has been reported, PRECO's team will work towards restoring power as quickly and safely as possible. Here are some important things to know about the power restoration process:
1. Safety is a Top PriorityThe safety of PRECO's customers and employees is their top priority during a power outage. Therefore, restoration efforts are often delayed in hazardous weather conditions, such as lightning storms or hurricanes.
2. Assessing the DamageAfter an outage is reported, PRECO's team will assess the damage to determine the cause of the outage. This helps them determine the best course of action for restoring power.
3. Restoring PowerOnce the damage has been assessed, PRECO's team will work towards restoring power. This may involve repairing damaged power lines, replacing broken equipment, or other necessary tasks.
Here are some tips to keep in mind during a power outage:
1. Stay Away from Downed Power LinesNever touch or go near downed power lines. Always assume they are energized and dangerous.
2. Turn Off AppliancesTo avoid damage to your appliances, it is recommended to turn them off during a power outage. This will also help prevent a power surge when the power is restored.
3. Use Generators SafelyIf you are using a generator during a power outage, make sure to follow all safety precautions and never operate a generator indoors.
PRECO's Power Outage Map, along with their efficient outage reporting and restoration processes, make dealing with power outages a little easier. By following the steps outlined in this article and keeping safety in mind, you can stay updated and prepared during a power outage.
Billing & Payment Options
Peace River Electric Cooperative offers a variety of convenient billing and payment options to make managing your electricity bill easier. Whether you prefer traditional methods or the latest technology, we have you covered.Online Bill Pay
Our online bill pay system is a fast and easy way to pay your electric bill. You can access your account 24/7 from any device with internet connection. Through our online portal, you can view your bill, make payments, and even set up automatic payments for hassle-free bill payment every month.
Automatic Bank Draft
For those looking to automate their bill payment process, we offer automatic bank draft option. With this option, your electric bill will be automatically deducted from your bank account on the due date each month. You will no longer have to worry about remembering to pay your bill or late fees for missed payments.
Pay by Phone
Another convenient option is to pay your electric bill over the phone. Simply call our customer service team and provide your payment information. This option is available 24/7, making it easy to pay your bill anytime from anywhere.
Pay by Mail
For those who prefer traditional methods, we also offer the option to pay your bill by mail. Simply send in your payment through the mail with your bill stub and payment information. Please note that it may take a few days for your payment to be posted to your account using this method.
In-Person Payments
We understand that some of our members prefer to pay their bill in person. You can visit one of our convenient office locations to make a payment. Our friendly staff will be happy to assist you with any questions you may have regarding your billing or payment.
Payment Schedule
Peace River Electric Cooperative offers a flexible payment schedule to accommodate our members’ needs. We have a variety of payment due dates to choose from, so you can select the one that works best for your budget.Payment Assistance Programs
At Peace River Electric Cooperative, we are committed to helping our members during times of financial hardship. We offer several payment assistance programs to help members pay their electric bill, including the Low Income Home Energy Assistance Program (LIHEAP) and Project Care. Our customer service team can provide more information on these programs and assist in the application process.Peace River Electric Cooperative offers a variety of convenient billing and payment options to make managing your electricity bill simple and stress-free. From online bill pay to in-person payments, we have something for everyone. With flexible payment schedules and payment assistance programs, we are dedicated to supporting our members in any way we can. Contact us today to learn more about our billing and payment options and how we can help make your experience with us even more seamless.
Contact Us
Peace River Electric Cooperative strives to provide exceptional customer service to our members. We understand that you may have questions or concerns regarding our services, and we are always here to assist you. There are several ways to contact us, and our team is dedicated to promptly addressing any inquiries you may have.
Phone
You can reach us by phone during our business hours, Monday through Friday from 8am to 5pm, at 1-800-TIPPECANOE (847-7326). Our knowledgeable customer service representatives will be happy to assist you with any questions or concerns you may have. Whether you need to start or stop your service, inquire about billing and payment options, or report a power outage, we are here to help.
You can also reach us via email at info@peaceriverelectric.com. We strive to respond to all emails within one business day. If you have a specific question or concern, please include as much detail as possible so we can better assist you.
Online Contact Form
If you prefer to contact us online, you can do so by filling out our contact form on our website. Simply go to the "Contact Us" page, fill out the form with your name, email, phone number, and message, and click submit. Our team will respond to your inquiry as soon as possible.
In Person
We also welcome you to visit us in person at our main office located at 2974 US Highway 17 North, Wauchula, FL 33873. Our office hours are the same as our phone hours, Monday through Friday from 8am to 5pm. Our friendly staff will be happy to assist you with any questions or concerns you may have.
We are committed to providing the best possible customer service to our members. If you have any feedback or suggestions on how we can improve, please do not hesitate to contact us. Your satisfaction is our top priority, and we appreciate your input.
Thank you for choosing Peace River Electric Cooperative for your electric needs. We look forward to hearing from you and serving you in the best way possible.
Frequently Asked Questions (FAQ)
Q: How do I start or stop service with Peace River Electric Cooperative (PRECO)?A: To start or stop service with PRECO, you can either call their customer service hotline at 1-800-282-3824 or visit their website. For starting service, you will need to provide your contact information, desired start date, and a government-issued photo ID. For stopping service, you will need to provide your account number and desired stop date.
Q: What billing and payment options are available with PRECO?
A: PRECO offers several billing and payment options to make it easier for their customers. You can choose to receive your bill by mail or email, and can pay through various methods such as online bill pay, automatic bank draft, over the phone, or in person at their office or designated payment locations.
Q: How do I report a power outage?
A: If you are experiencing a power outage, you can report it through PRECO's power outage map on their website. This map shows the current outages and estimated restoration times. You can also call the customer service hotline at 1-800-282-3824 to report an outage.
Q: What is the contact information for PRECO?
A: You can reach PRECO's customer service hotline at 1-800-282-3824 for any inquiries or concerns. They also have a customer service email and a live chat feature on their website for additional support. For in-person assistance, you can visit their office located at 2825 W. SR 64, Wauchula, FL 33873.
Q: What is the best way to contact PRECO during a natural disaster or emergency situation?
A: In the event of a natural disaster or emergency situation, it is best to reach out to PRECO through their customer service hotline, email, or live chat feature on their website. If you are unable to reach them through these methods, you can also visit their office in person for assistance.
Q: How can I save energy and lower my electricity bill with PRECO?
A: PRECO offers various energy-saving tips and programs for their customers. They also offer energy audits and rebates for energy-efficient upgrades. You can visit their website or contact customer service for more information on how to save energy and lower your electricity bill.
1., How do I start or stop my electric service with Peace River Electric Cooperative?
In order to start or stop your electric service with Peace River Electric Cooperative, there are a few steps you will need to follow. First, you will need to contact the Peace River Electric Cooperative customer service department either by phone at (555) 555-5555 or by visiting their website. Once you have contacted them, you will need to provide them with some basic information, such as your name, address, and account number, if you are an existing customer.
If you are a new customer, you will need to provide additional information such as your social security number and a government-issued photo ID. Once this information is provided, the customer service representative will guide you through the process of setting up your electric service. This may include scheduling a meter installation or finalizing any outstanding balances.
On the other hand, if you need to stop your electric service, the process is similar. You will need to contact the customer service department and provide them with the necessary information. This may include a forwarding address for any final bills or a date for when you would like the service to be disconnected.
It is important to note that there may be fees associated with starting or stopping your electric service with Peace River Electric Cooperative. These fees can vary depending on your location and the type of service you are requesting.
2. What are my options for paying my electric bill?
There are several options available for paying your electric bill with Peace River Electric Cooperative. The most common method is through the use of online bill pay, which can be accessed through the cooperative's website. This allows for convenient and secure payment using a credit or debit card, or by linking to a bank account.
Another option is to enroll in automatic payments, where your bill will be automatically deducted from your designated bank account each month. This ensures that your bill is always paid on time and eliminates the hassle of remembering to make a payment.
If you prefer to make payments in person, you can also visit one of the cooperative's local offices or payment kiosks to pay your bill with cash, check, or money order. Additionally, payments can be made by phone using a credit or debit card.
For those who prefer to receive a paper bill, payments can be made through the mail by sending a check or money order to the address listed on your bill. It is important to note that payments made by mail may take longer to process and could result in late fees if not received by the due date.
In summary, Peace River Electric Cooperative offers a variety of payment options to make it convenient for members to pay their electric bills. Whether you prefer to pay online, in person, or by mail, there is an option available to suit your needs. Contact the cooperative for more information on which payment method is best for you.
3. Is there a power outage map available for viewing?
Is there a power outage map available for viewing?
Power Outage Map: Yes, Peace River Electric Cooperative provides a power outage map on their official website. Customers can access the map by clicking on the "Power Outage Map" tab in the main menu. The map displays real-time information on power outages in the area, including affected areas and estimated restoration times. Customers can zoom in and out of the map to see specific areas and also report their own outages by clicking on the "Report Outage" button. This map is extremely useful in keeping customers informed about the current status of their electricity and any potential disruptions in service.
4. How can I contact Peace River Electric Cooperative for assistance or inquiries?
If you require assistance or have any inquiries, there are several ways to contact Peace River Electric Cooperative:
- Phone: You can call their customer service hotline at 1-800-282-3824 during business hours, Monday to Friday, 8:00 AM to 5:00 PM.
- Email: You can send an email to their customer service team at customerservice@peaceriverelectric.com and expect a response within 24 hours.
- Online Contact Form: Their website has a contact form that you can fill out and submit to get in touch with them. The form requires your name, email address, phone number, and a brief message. You can access the form by clicking on the "Contact Us" tab on their website.
- Social Media: Peace River Electric Cooperative has active social media accounts on platforms such as Facebook and Twitter. You can send them a direct message or leave a comment on their posts for assistance or inquiries.
- In-Person: If you prefer face-to-face interaction, you can visit one of their local offices during business hours. You can find the nearest office location on their website under the "Contact Us" tab.
Whichever method you choose, Peace River Electric Cooperative is committed to providing timely and efficient assistance to all their customers.
5. Are there any specific requirements or forms I need to fill out in order to start or stop my electric service?
In order to start or stop your electric service with Peace River Electric Cooperative, there are certain requirements and forms that need to be filled out. To start a new service, you will need to provide a valid form of identification, such as a driver's license or passport, proof of residency, and a completed application form. This application form can typically be found on the cooperative's website or obtained in person at their office. Additionally, you may be required to pay a security deposit or set up a payment arrangement for any outstanding balances. To stop your service, you will need to provide a written request stating the date you wish to have your service terminated. This can also be done through the cooperative's website or in person at their office. it is important to carefully review and follow the specific requirements and procedures set by the cooperative in order to start or stop your electric service smoothly. Thank you for considering Peace River Electric Cooperative for your electricity needs! We are dedicated to providing reliable and affordable service to our community. As you begin your service with us, here are some helpful tips for starting, stopping, and managing your account.
Starting Service:
To start service with us, please visit our website or give us a call to set up an account. You will need to provide us with your name, contact information, and the address where you would like service to be established. We will also need to verify your identification and may ask for a deposit, depending on your credit history. Once all of the necessary information is collected, we will work quickly to get your service up and running.
Stopping Service:
If you need to stop your service with us, please contact our customer service team at least one business day before your desired stop date. We will need the exact date you would like your service to end and a forwarding address for your final bill. Please note that any outstanding balances on your account will need to be paid before service can be discontinued.
Billing and Payment Options:
We offer several convenient ways to pay your bill. You can pay online through our website, by phone, by mail, or in person at one of our local offices. We also offer automatic bill pay and budget billing options for added convenience and flexibility.
Power Outage Map:
In the event of a power outage, we have a real-time outage map on our website to keep you updated on the status of the outage and estimated restoration times. We also have a 24/7 outage hotline for you to report any outages or downed power lines.
Contact Us:
Our customer service team is available to assist you with any questions or concerns you may have. You can reach us by phone, email, or through our website. We are here to help make your experience with us as smooth as possible.
Thank you again for choosing Peace River Electric Cooperative. We value you as a member of our cooperative and are committed to providing you with reliable and affordable electricity. We look forward to serving you for years to come.
