Paying Your National Grid Bill
Managing your National Grid bill is convenient, thanks to the variety of payment options available. Here’s a detailed breakdown of the ways you can pay your bill, making it easier to find the method that works best for you.
Ways to Pay
Pay by Bank Account
You can pay your bill directly from your bank account, which is a secure and fee-free method. Simply log in to your National Grid account or use the automated phone service to initiate the payment. This method is straightforward and ensures that your payment is processed quickly.
Pay by Credit Card
If you prefer to use a credit card, you can make a payment through Western Union. Be aware that fees may apply when using this service. This option is ideal for those who wish to earn rewards on their credit card purchases while managing their utility bills.
Digital Payment Methods
National Grid supports various digital payment options, allowing you to pay your bill online using apps or platforms you’re familiar with. This method offers the convenience of paying from your smartphone or computer, ensuring you can manage your bills anytime, anywhere.
Enroll in Automated Payments
Enrolling in automated payments is a great way to ensure your bill is paid on time each month. This method automatically deducts the amount due from your bank account on the due date, so you never have to worry about missing a payment.
Pay by Bank Website
You can also make payments directly through your bank's website if they offer this service. Check with your bank to see if they have partnered with National Grid for seamless bill payments.
Pay in Person
For those who prefer to pay in person, you can visit a National Grid office or an authorized payment location. This method provides the opportunity for face-to-face assistance if you have questions or need help with your bill. You can find payment locations by visiting National Grid Payment Locations.
Pay By Phone
To pay by phone, have your 10-digit account number ready and call 1-800-322-3223. This option allows you to complete your payment securely and conveniently from anywhere.
Pay By Mail
To pay by mail, make checks payable to National Grid. Use the envelope provided with your bill to send your payment, or mail it to:
- National Grid
- P.O. Box 371396
- Pittsburgh, PA 15250-7396
This method is ideal for those who prefer to handle payments offline.
Healthfirst OTC & OTC Plus Card
If you have a Healthfirst OTC or OTC Plus card, you can use it for in-person utility payments at Walmart. Alternatively, you can call the insurance company directly to process your payment. This provides flexibility for customers who are enrolled in these programs.
Summary Table of Payment Options
| Payment Method | Description |
|---|---|
| Pay by Bank Account | Direct payment from your bank account; secure and fee-free. |
| Pay by Credit Card | Payments through Western Union; fees may apply. |
| Digital Payment Methods | Pay online using familiar apps or platforms for convenience. |
| Enroll in Automated Payments | Automatic monthly deductions from your bank account to ensure timely payments. |
| Pay by Bank Website | Payments made directly through your bank's website, if available. |
| Pay in Person | Visit a National Grid office or authorized location for face-to-face assistance. |
| Pay By Phone | Call 1-800-322-3223 with your account number to make a payment securely. |
| Pay By Mail | Send a check to National Grid using the envelope provided or mail it to the specified address. |
| Healthfirst OTC & OTC Plus Card | Use at Walmart for in-person payments or call the insurance company for processing. |
This table and the expanded descriptions help clarify the various payment options available, making it easier for you to choose the method that best suits your needs.
How to Read Your Electric Bill:
Contact Us Information for National Grid
Gas Emergencies: For immediate assistance during gas emergencies, customers should call 1-800-892-2345 or 911. This line is available 24/7 to ensure safety and prompt response to potentially hazardous situations.
Report an Outage: If there's a power outage, customers can report it by calling 1-800-867-5222, also available 24/7. This service allows for quick communication of issues to restore power as swiftly as possible.
Customer Service: General inquiries and support can be accessed by calling 1-800-642-4272. This line operates Monday to Friday from 7:00 am to 7:00 pm, providing assistance with billing, account management, and service inquiries.
Email Contact: Customers can also reach out via email at shrrelations@cpushareownerservices.com for non-urgent questions or concerns. This allows for flexible communication, especially for inquiries that may not require immediate responses.
Office Information: For in-person assistance, customers can visit the Brooklyn office located at 2 Hanson Pl, Brooklyn, NY 11217. This location serves as a hub for local customers needing direct support or service options.
| Purpose | Phone Number(s) | Availability |
|---|---|---|
| Gas Emergencies | 1-800-892-2345 or 911 | 24-Hour Assistance |
| Report an Outage | 1-800-867-5222 | 24-Hour Assistance |
| Customer Service | 1-800-642-4272 | Mon - Fri, 7:00am - 7:00pm |
| shrrelations@cpushareownerservices.com | Anytime | |
| Office Location | 2 Hanson Pl, Brooklyn, NY 11217 |
For more details, you can visit their website: National Grid Contact Us.
National Grid: How To Pay Your Bill:
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