How to Find Oncor's Outage Map
Oncor is one of the largest energy delivery companies in Texas, serving millions of customers across the state. When a power outage occurs, it can be frustrating and inconvenient, but Oncor provides a helpful Outage Map that enables customers to track outages in their area in real-time. This Oncor Outage Map is available and provides details about current outages, affected customers, and estimated restoration times.
Oncor Power Outage Status by Zip Code
| Zip Code | Area | Number of People Affected | Outage Status |
|---|---|---|---|
| 75001 | Addison | 230 | Restoration in Progress |
| 75006 | Carrollton | 450 | Under Investigation |
| 75019 | Coppell | 110 | Power Restored |
| 75201 | Downtown Dallas | 1,200 | Major Outage |
| 75214 | Lakewood | 95 | Restoration in Progress |
| 75225 | Highland Park | 180 | Power Restored |
| 75231 | Lake Highlands | 300 | Under Investigation |
| 75240 | Far North Dallas | 50 | Power Restored |
| 75248 | North Dallas | 675 | Restoration in Progress |
| 75254 | Addison | 90 | Under Investigation |
| 76001 | Arlington | 540 | Major Outage |
| 76010 | Arlington | 200 | Restoration in Progress |
| 76021 | Bedford | 310 | Power Restored |
| 76039 | Euless | 150 | Under Investigation |
| 76051 | Grapevine | 400 | Restoration in Progress |
| 76092 | Southlake | 85 | Power Restored |
| 76107 | Fort Worth | 760 | Major Outage |
| 76137 | Fort Worth | 120 | Restoration in Progress |
| 76177 | Alliance | 50 | Under Investigation |
| 76244 | Keller | 500 | Restoration in Progress |
Here's a step-by-step guide on how to find and use Oncor's Outage Map.
How to Check Oncor's Outages by Zip Code (7 Steps)
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Visit Oncor's Website:
Open your preferred web browser and navigate to Oncor’s official website: Oncor Outage Map . -
Locate the "Outages" Section:
Once on the homepage, look for the Outages section, usually found in the main menu or under customer support. Click on it. -
Click on "Outage Map":
After selecting the outages tab, you'll see a link to the Oncor Outage Map . Click on it to view the interactive map. -
Enter Your Zip Code:
The outage map allows you to enter a specific zip code to narrow down the results to your local area. This feature is useful to check the status of power outages in your neighborhood. -
View the Outage Details:
Once you enter your zip code, the map will zoom in on that area. You’ll be able to see the exact locations of outages, the number of affected customers, and estimated restoration times. -
Track Outage Updates:
The outage map updates frequently with real-time information. You can refresh the page or click on specific outage icons to get more details as Oncor works on restoring power. -
Sign Up for Alerts:
If you want to receive updates about outages in your area, you can sign up for Oncor Alerts by providing your email or phone number. This way, you’ll be notified immediately when the power goes out or is restored.
Video: How to Use Oncor's Storm Center Outage Map
For visual learners, Oncor has a helpful video tutorial that walks you through how to use their Storm Center Outage Map. The video covers essential features such as:
- How to navigate the interactive map.
- Understanding the color-coded outage icons.
- Accessing outage reports by zip code or street.
- How to report an outage directly from the map.
Here's an easy-to-follow guide:
Resources for Additional Support
If you're experiencing extended power outages or need more information, Oncor offers various resources to help you stay informed:
- Oncor Alerts: Sign up for text and email notifications on power outages and restoration efforts.
- Social Media: Follow Oncor on Twitter, Facebook, and other platforms for updates.
- Customer Service: You can call Oncor’s customer support line at 1-888-313-4747 for immediate assistance.
- Mobile App: Download Oncor’s app to track outages, report issues, and receive push notifications.
Report a Power Outage in Your Area
If you experience a power outage, it’s crucial to report it to Oncor to ensure they are aware of the issue. Here’s how you can do it:
| Power Company | Phone | Area | Online |
|---|---|---|---|
| Oncor Electric Delivery | 888-313-4747 | DFW, North and West Texas | Report Here |
| Texas-New Mexico Power Company | 888-866-7456 | Lewisville and North Texas | Report Here |
| CenterPoint Energy | 800-332-7143 | Houston and surrounding areas | Report Here |
| AEP Texas | 866-223-8508 | Abilene and West Texas; Corpus Christi, Rio Grande Valley and South Texas | Report Here |
| Lubbock Power & Light | 806-775-2509 | Lubbock and surrounding areas | Report Here |
- Online: Go to the Outage Map and click on the "Report Outage" option.
- By Phone: Call Oncor at 1-888-313-6862 to report an outage directly.
- Text: You can also text OUT to 66267 (ONCOR) if you are registered for text alerts. contactcenter@oncor.com.
- Mobile App: The Oncor app also provides an easy option to report an outage right from your smartphone.
By using Oncor’s Outage Map, signing up for alerts, and reporting power outages, you can stay informed and up-to-date on any disruptions in your electricity service.
If You Encounter a Power Outage:
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