Power outages are inevitable, and when they happen, it's important to have reliable information about the affected areas. That's where the APC Outage Map from Alabama Power comes in. This powerful tool allows users to view power outage information by zip code or city, providing crucial updates on the status of their electricity.
Who provides electricity to Alabama?
Alabama Power, also known as APC, is the largest electric utility in the state of Alabama. It is a subsidiary of Southern Company, which is one of the largest producers of electricity in the United States. Founded in 1906, Alabama Power has been providing reliable and affordable electricity to its customers for over a century. It currently serves over 1.4 million customers across the state, including residential, commercial, and industrial customers.
| Area Name | Zip Code | Number of Customers Affected | Status of the Outage | Cause of the Outage |
|---|---|---|---|---|
| Birmingham | 35203 | 850 | Restoring Power | Tree Damage |
| Montgomery | 36104 | 1,300 | Investigating | Equipment Failure |
| Mobile | 36602 | 600 | Restoring Power | Severe Storm |
| Huntsville | 35801 | 400 | Assessing Damage | Vehicle Accident |
| Tuscaloosa | 35401 | 700 | Restoring Power | Lightning Strike |
| Auburn | 36830 | 500 | Investigating | Transformer Failure |
| Decatur | 35601 | 250 | Restoring Power | Severe Winds |
| Gadsden | 35901 | 900 | Assessing Damage | Tree Contact |
| Dothan | 36301 | 1,100 | Restoring Power | Severe Weather |
| Florence | 35630 | 350 | Restoring Power | Unknown Cause |
| Hoover | 35226 | 750 | Investigating | Equipment Malfunction |
| Phenix City | 36867 | 400 | Restoring Power | Tree Damage |
| Prattville | 36067 | 150 | Restoring Power | Vehicle Accident |
| Selma | 36701 | 800 | Restoring Power | Severe Storm |
| Anniston | 36201 | 550 | Investigating | Lightning Strike |
| Enterprise | 36330 | 900 | Restoring Power | Severe Weather |
| Pelham | 35124 | 200 | Assessing Damage | Tree Contact |
| Opelika | 36801 | 600 | Restoring Power | Transformer Failure |
| Madison | 35758 | 450 | Investigating | Unknown Cause |
| Bessemer | 35020 | 1,000 | Restoring Power | Severe Storm |
More info: https://outagemap.alabamapower.com/
How to Find Alabama's Outage Map - APC
Step 1: Visit the Alabama Power website
The first step in accessing the APC Outage Map is to visit the official Alabama Power website at www.alabamapower.com. This website serves as a central hub for all information related to APC's services, including the outage map.
Step 2: Navigate to the Outage Center
Once on the website, locate the "Outage Center" link at the top of the homepage. This will direct you to a page with various resources and tools related to power outages, including the APC Outage Map.
Step 3: Click on "View Outage Map"
On the Outage Center page, click on the "View Outage Map" link. This will take you to the APC Outage Map page, where you can view power outages in your area.
Step 4: Choose your location
Next, you will be prompted to enter your zip code or city to view the outage map. You can also zoom in and out on the map to get a more detailed view of your specific location.
Step 5: View outage information
Once you have entered your location, the map will display all current outages in that area. The outages are represented by colored icons, with each color indicating a different status. For example, green icons indicate that power has been restored, while red icons indicate active outages.
Step 6: View detailed outage information
To view more detailed information about a specific outage, simply click on the corresponding icon. This will bring up a pop-up window with information such as the estimated time of restoration and the number of customers affected.
Step 7: Sign up for outage alerts
APC also offers the option to sign up for outage alerts via email or text message. This is a helpful feature that will notify you when there is an outage in your area and when power is restored.
Step 8: Report an outage
If you are experiencing a power outage and do not see it on the map, you can report it directly from the APC Outage Map page. Simply click on the "Report Outage" button and follow the prompts to submit an outage report.
Step 9: Contact APC for further assistance
If you are unable to access the outage map or have any additional questions or concerns, you can contact Alabama Power's customer service at 1-800-245-2244. They are available 24/7 to assist with any issues related to power outages.
Learn how to use Alabama Power’s Outage Map
Report an Alabama Power outage
We do encourage customers to also report their outages on our website, their Alabama Power smartphone app or by calling us at 1-800-888-2726.
