Ameren Bill Pay | Pay Your Bill Online | Ameren Payment Locations

Managing your Ameren bill is straightforward with various payment options available to suit your needs. Here’s a detailed overview of how to pay your bill, along with useful resources.

Billing & Payment Options

1. Pay Online

You can conveniently pay your bill online using a credit card, debit card, or bank account without incurring any fees. Visit the Ameren Payment Portal to get started.

2. Mobile App

Pay your bill on the go using the Ameren mobile app, available for download on Google Play.

3. Guest Pay

If you prefer to pay in person, you can use the guest pay option at one of Ameren's preferred locations. More details can be found here.

4. Auto Pay

Set up automatic payments to ensure your bills are paid on time every month. Learn more about Auto Pay options.

5. Pay by Phone

To make a payment by phone, call Ameren's authorized payment vendor SpeedPay at 888.777.3108.

6. By Mail

You can also mail your payments to the address listed on your bill or directly to:

Ameren Illinois PO Box 88034 Chicago, IL 60680-1034

7. EDI (Electronic Data Interchange)

For business customers, EDI provides an electronic payment and bill presentation option. For more information, contact Ameren at 800.232.2477.

8. Get Alerts

Stay updated with your billing and service alerts by signing up here.

9. Start, Stop & Move Service

If you need to start, stop, or move your service, visit the Start, Stop & Move section on the Ameren website.

Customer Service

If you have questions or need assistance, Ameren provides dedicated customer service:

  • Residential Accounts:
    Phone: 800.755.5000
    Hours: Monday - Friday, 7:00 a.m. - 7:00 p.m.

  • Business Accounts:
    Phone: 800.232.2477
    Fax: 877.263.7369
    Hours: Monday - Friday, 7:00 a.m. - 5:30 p.m.

Reporting an Outage

To report an outage in Illinois, call 800.755.5000. For Missouri, the number is 800.552.7583. You can also visit the Outage Center for updates and information.

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Here’s a table of the Ameren bill payment options and customer service information for quick reference:

Payment Option Details
Pay Online Ameren Payment Portal
Mobile App Available on Google Play
Guest Pay Pay in person at preferred locations
Auto Pay Set up automatic payments here
Pay by Phone Call SpeedPay at 888.777.3108
By Mail Send payments to:
Ameren Illinois
PO Box 88034
Chicago, IL 60680-1034
EDI (Electronic Data Interchange) For business customers, call 800.232.2477 for more info.
Get Alerts Sign up for alerts here
Start, Stop & Move Service Visit Start, Stop & Move



Customer Service Contact Information
Residential Accounts Phone: 800.755.5000
Hours: M-F, 7:00 a.m. - 7:00 p.m.
Business Accounts Phone: 800.232.2477
Fax: 877.263.7369
Hours: M-F, 7:00 a.m. - 5:30 p.m.
Report Outage (IL) Phone: 800.755.5000
Report Outage (MO) Phone: 800.552.7583

This table provides a clear overview of payment options and customer service contacts for Ameren.

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