Pepco Bill Payment Guide:
Pepco delivers safe and reliable energy to approximately 894,000 customers across the District of Columbia and Maryland. As part of the Exelon family of companies, Pepco is a member of the Mid-Atlantic region’s leading electric and gas utility company. This guide provides an overview of the various ways you can pay your Pepco bill, report outages, and contact customer service.
Payment Methods
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Pay Online
Sign in to your Pepco account to view and pay your bill securely online.
Log In -
Guest Checkout
Make a quick payment without signing in by using the guest payment option.
Guest Checkout -
Direct Debit
Enroll in Direct Debit to automatically pay your bill from your bank account each month.
Direct Debit Enrollment -
Pay by Phone
Use the automated service or speak with a representative by calling 800.750.4000.
Available 24/7 for automated payments, or Monday through Friday from 7:30 a.m. to 6:00 p.m. for customer care. -
By Mail
Mail your check or money order to the following address:Pepco P.O. Box 847810 Boston, MA 02284-7810 -
In-Person Payments
Visit a Pepco payment location to pay your bill in person.
Find a Payment Location -
Pay with PayPal
Use the PayPal app to pay your Pepco bill.
Pay with PayPal -
Pay with Mobile App
Download the Pepco mobile app to manage and pay your bill on the go. -
Payment Arrangements
If you're experiencing difficulties in paying your bill, Pepco offers flexible payment arrangements. Contact customer service to learn more about these options.
Outage Reporting and Status
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Report an Outage Online
You can report an outage online using your smartphone or tablet, or by calling 1-877-737-2662.
Report Outage -
Check Outage Status
View your outage status online or check the real-time outage map.
Customer Service
- Emergency Contact: Call 1-877-PEPCO-62 (1-877-737-2662) for electricity emergencies. Representatives are available 24/7. If you see downed power lines or smell natural gas, leave the area immediately and call Pepco.
- Customer Service: For general inquiries, call 1-800-424-8028. Representatives are available Monday through Friday, 7:00 a.m. to 8:00 p.m.
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TTY Support:
- District of Columbia (English): 800-643-3768
- District of Columbia (Spanish): 800-546-7111
- Maryland (English): 800-735-2258
- Maryland (Spanish): 800-877-1264
Mailing Address
For corporate correspondence, you can send mail to:
Pepco
PO Box 97274
Washington, DC 20090-7274
Understanding Your Bill
To better understand the charges on your bill, you can view a sample bill and detailed explanations.
Pepco offers various convenient ways for you to manage your bill and stay informed about your energy usage, ensuring that your service remains uninterrupted.
Here is a simple table that illustrates the different payment and service options available for Pepco customers:
| Service | Description | Link/Contact |
|---|---|---|
| Pay Online | Log in to view and pay your bill securely online. | Log In |
| Guest Checkout | Make a quick payment without signing in. | Guest Checkout |
| Direct Debit | Enroll to automatically pay your bill from your bank account. | Direct Debit |
| Pay by Phone | Use the automated system or call customer service to pay by phone. | Call 800.750.4000 (24/7 automated) |
| By Mail | Mail your check or money order to the provided address. | P.O. Box 847810, Boston, MA 02284-7810 |
| In-Person Payments | Find a payment location to pay in person. | Find a Location |
| Pay with PayPal | Use the PayPal app to make a payment. | Pay with PayPal |
| Mobile App Payments | Pay using Pepco’s mobile app. | App Store / Google Play |
| Payment Arrangements | Request flexible payment options if you're having trouble paying your bill. | Call Customer Service 800.424.8028 |
| Report Outage / Check Status | Report outages online or check the outage status using the online map. | Report Outage |
| Customer Service | Contact customer service for general inquiries, billing issues, or to set up services. | Call 800.424.8028 |
| Emergency Contact | Report emergencies such as downed power lines or gas leaks. | Call 1-877-PEPCO-62 (1-877-737-2662) |
| Understanding Your Bill | Learn about your bill and view sample bills. | View Bills |
This table provides a quick reference for customers on how to pay their bills, report outages, and access customer service options with Pepco.
Pepco Bill Payment Guide: Ensure Consistent Power with BLUETTI AC500+2*B300K
As a valued Pepco customer, you understand the importance of reliable electricity for your household and outdoor activities. Unexpected power disruptions and outdoor expeditions can benefit significantly from a robust backup power solution. Enter the BLUETTI AC500+2*B300K, your steadfast companion to ensure an uninterrupted power supply at all times.
Ultimate Power Solution: Massive 5,472Wh Capacity
The BLUETTI AC500, paired with two B300K batteries, delivers an astonishing combined capacity of 5,472Wh. This ensures that your essential appliances, from refrigerators and air conditioners to entertainment systems and medical devices, remain operational even during extended power outages.
Maximum Performance: 5,000W Continuous Output
With a powerful 5,000W continuous output (surging up to 10,000W), the AC500 can handle high-demand devices effortlessly. From powering heavy-duty tools to multiple household appliances simultaneously, it provides a seamless energy experience.
Rapid Charging: Ready in 45 Minutes
Time is of the essence, especially when dealing with power interruptions. The AC500's rapid charge capability brings the system to 80% power in just 45 minutes, ensuring you’re prepared without lengthy delays.
Eco-Friendly Energy: Solar Charging Integration
Say goodbye to reliance on traditional fuel generators. The AC500 can be paired with flexible solar panels, making it an excellent choice for sustainable living. Harness the clean energy of the sun to keep your power station charged, contributing to environmental conservation while reducing dependence on the grid.
Quiet and Reliable: Minimal Operational Noise
Operating at a mere 45dB, the AC500 ensures peace and tranquility, whether you're powering up a remote evening camp or maintaining household operations during night's rest. This low noise feature distinguishes it from noisy fuel generators, making it ideal for indoor and outdoor use.
Scalable and Modular: Expandable to Meet Growing Needs
The AC500 offers modular flexibility, allowing you to expand your setup as your energy needs grow. By adding additional B300K batteries, you can scale up your energy storage, making it a future-proof investment.
Cost-Saving Benefits
BLUETTI AC500’s peak-shaving functionality allows you to charge the unit during off-peak hours and use the stored energy during peak times, potentially lowering your electricity bill. This capability is particularly advantageous for Pepco customers looking to maximize energy savings.
Peace of Mind: Reliable Backup
Don't let power outages disrupt your daily life. The BLUETTI AC500+2*B300K provides a dependable backup solution that ensures your home stays powered, your devices stay charged, and your lifestyle remains uninterrupted.
Invest in the BLUETTI AC500+2*B300K today, and experience the comfort and reliability of an unparalleled power solution tailored to your needs. Secure your peace of mind and elevate your independent energy management with BLUETTI.
Learn more about the BLUETTI AC500+2*B300K and make a smart investment for a reliable power solution today!
