New Smyrna Beach Utilities provides customers with reliable, cost-effective electric, water and wastewater services. This article provides an overview of the services available from New Smyrna Beach Utilities, including how to pay bills, view a map of outages, contact customer service and get the phone number. Whether you're a current customer, thinking about becoming one, or just curious what services are available, this article provides an easy way to find the information you need. As a local service provider, New Smyrna Beach Utilities plays an important role in the community, and understanding all the options available is essential to making the best decisions for your household or business.
New Smyrna Beach Utilities Bill Pay
New Smyrna Beach Utilities offers a variety of options for convenient bill pay. The best way to check the current balance of your utility bill is to log in to your MyNSB account or review your current statement. Customers can also pay their bill by mail, in person, or over the phone.
In order to pay your bill by mail, please include your account number and payment amount, along with your payment, and send it to the following address:
New Smyrna Beach UtilitiesP.O. Box 2008
New Smyrna Beach, FL 32170
For in-person payment, visit the Utility Billing Office at 500 Canal Street in New Smyrna Beach. The office is open from 8:00 am – 5:00 pm Monday through Friday, except for major holidays. Cash, check, money order, and credit card (Visa, MasterCard, and Discover) payments are accepted.
Customers can also pay their utility bill over the phone with a credit card (Visa, MasterCard, and Discover) at (386) 424-2160. It should be noted that a processing fee is applied when paying a bill over the phone. Lastly, customers can set up an auto-pay plan to have their bill automatically deducted from their bank account or credit card on the due date each month.
Whether you decide to pay online, by mail, in person, over the phone, or sign up for auto-pay, New Smyrna Beach Utilities makes it easy and convenient to keep your account up to date.
New Smyrna Beach Utilities Customer Service
New Smyrna Beach Utilities provides their customers with the best customer service possible. The company has dedicated customer service phone numbers, an online portal for customers to access their accounts, and customer service hours. Customers with questions or concerns can contact New Smyrna Beach Utilities any time for help.
The customer service phone number for New Smyrna Beach Utilities is 386-423-9915. Customers can call this number anytime during regular business hours, which are Monday through Friday 8am to 4:30pm. Customers can also contact New Smyrna Beach Utilities using their online contact form or by emailing customerservice@nsbfl.us.
Customers can also access their New Smyrna Beach Utilities accounts online. Customers can log in to view and pay their bills, view their energy usage, and check outages. They can also report power outages and check the outage map. On the website, customers can find helpful tools such as energy efficiency tips and calculators.
New Smyrna Beach Utilities also provides excellent customer service. Their staff is knowledgeable, friendly, and committed to providing excellent service. Customers can contact their customer service team for any concerns, questions, or about setting up a new account. The customer service team is available to give advice on energy efficiency and general information about the utility.
New Smyrna Beach Utilities strives to provide their customers with the best customer service possible. The customer service team is there to help customers with their accounts, answer questions, and provide advice on energy efficiency. With the online portal, customers can access their account quickly and easily, making it easy to pay bills, check outages, and manage their account.
Check the New Smyrna Beach Utilities Power Outage Map Today
Are you having trouble with your power in the New Smyrna Beach area? Before you call for help, check the power outage map from New Smyrna Beach Utilities first. It will help you quickly determine if your home or business is one of the places affected by power outages in the area.
To check the power outage map, simply visit the New Smyrna Beach Utilities website. On the home page, look for the “Outages & Restoration” tab. Click on this tab, and you’ll be taken to a page with an interactive map that shows current power outages in the area. The map is updated every 15 minutes, so you’ll always be able to view the latest information.
The map is divided into different categories by location. To find out if your area is affected by the power outages, simply zoom in on the map until you find your street or location. If you find that power is out in your neighborhood, you can call the New Smyrna Beach Utilities customer service line at 386-427-4305.
If you’re experiencing a power outage and cannot find your address on the map, you can also call the customer service line to report the outage. A representative will be able to quickly determine if your area is affected by a power outage and will provide further assistance.
Using the New Smyrna Beach Utilities power outage map is a great way to get the latest information about power outages in the area. It’s easy to use and can save you time and energy in the event of an outage. Before you call to report an outage, be sure to check the map first.
For New Smyrna Beach Utilities customers, you can see the outage map below to check on power outages in your area. The map is updated frequently to give you the most up-to-date information on reported outages. The map also shows the number of customers affected by the outages, as well as the area they are in. The outage map is a great way to see if your area is affected by a power outage.
Outage Map
The outage map shows the areas of New Smyrna Beach where outages have been reported. The map shows the number of customers affected by the power outages, as well as the area they are in. The map is updated frequently to give you the most up-to-date information on reported outages. The outage map is very easy to use. Just click on the area of concern, and you can find out if there is an outage and how many customers are affected.
The map is also very helpful for checking the progress of power outages. It will show you the number of customers that are affected and how long they have been without power. This is useful for customers who need to know how long they will be without power before it is restored. It is also helpful for customers who want to know exactly how many customers are affected by the outage in their area.
For customers who want to contact New Smyrna Beach Utilities, there is a customer service contact number available. Customers can call the customer service line and speak to a representative to answer questions or give updates on outages. The customer service representatives are knowledgeable and helpful, and they can help customers understand the outage map and information about outages in their area.
New Smyrna Beach Utilities also offers customers the ability to pay their bills online. Customers can log in to their account and make payments, review their usage history, and check out past bills. The online payment system is secure and easy to use, allowing customers to pay their bills quickly and easily from the comfort of their own homes.
The outage map and customer service line are great tools for New Smyrna Beach Utilities customers. Both are easy to use and provide up-to-date information on outages and other important information. Customers can use the map to check on power outages in their area and contact customer service for more information. Additionally, they can pay their bills online quickly and easily.
New Smyrna Beach Utilities Electric Rate Plans
New Smyrna Beach Utilities provides an array of electric rate plans to its customers. These plans are designed to provide customers with electric rates that are suitable to their electrical needs. Residential customers are offered a selection of electric rate plans that include:
Standard Rate: This rate offers a flat rate for electricity, regardless of how much electricity is used during any given billing period.Time-of-Use Rate: This rate is based on the time of day when electricity is used. During peak hours, a higher rate is charged.
Demand Rate: This rate is based on the peak demand for electricity that occurs during any given billing period.
Net Metering: This rate provides credits for customers who generate their own electricity and send it back to the utility company.
Interruptible Rate: This rate allows the utility company to interrupt electric service during peak periods. Customers can choose to participate in this plan and receive a discounted rate on their electric bills.
Business rate plans: Businesses can choose from a variety of electric rate plans that provide cost-saving options. These plans include:
General Service Rates: These rates provide businesses with a flat rate for electricity regardless of how much electricity is used during a billing period.
Demand Rates: These rates are based on the peak demand for electricity that occurs during any given billing period.
Interruptible Rates: These rates allow the utility company to interrupt electric service during peak periods. Business customers can choose to participate in this plan and receive a discounted rate on their electric bills.
Time-of-Use Rates: These rates are based on the time of day when electricity is used. During peak hours, a higher rate is charged.
The New Smyrna Beach Utilities provides a variety of electric rate plans to meet the needs of all residential and business customers. These plans are designed to provide customers with cost-saving options and the flexibility to select a plan that fits their individual electricity needs.
New Smyrna Beach Utilities Rebates & Incentives
New Smyrna Beach Utilities offers customers a number of rebates and incentives to save on their monthly bills and conserve energy. These incentives are designed to promote energy efficiency and reduce energy consumption. Customers are encouraged to take advantage of these money-saving offers to help reduce their utility bills and make their homes and businesses more efficient.
Residential Rebates
New Smyrna Beach Utilities offers several residential rebates for customers who purchase and install energy-efficient appliances and equipment. Customers can receive rebates for water heaters, furnaces, air conditioners, refrigerators, pool heaters, and solar water heaters. These rebates are available on a first-come, first-served basis and require the customer to provide proof of purchase.
Business Rebates
Businesses can also take advantage of rebates offered by New Smyrna Beach Utilities. These include rebates for lighting upgrades, HVAC upgrades, motor efficiency upgrades, and energy audits. Businesses must apply for these rebates and show proof of purchase in order to receive them.
Incentives for Renewable Energy
New Smyrna Beach Utilities also offers incentives for customers who install renewable energy systems on their property. These include rebates for solar energy systems, geothermal systems, and wind turbines. Customers must apply for these incentives and show proof of purchase in order to receive them.
Low Income Assistance
New Smyrna Beach Utilities also offers financial assistance to low-income customers. This assistance is intended to help customers pay their utility bills and conserve energy. Customers must apply for this assistance and provide proof of their income in order to receive it.
New Smyrna Beach Utilities offers a variety of rebates and incentives to help customers save on their monthly utility bills and conserve energy. Customers are encouraged to take advantage of these offers in order to reduce their monthly bills and make their homes and businesses more efficient. Customers should also consider applying for the low-income assistance offered by the utility in order to help pay their utility bills.
1. What are the options for making a payment on my utility bill?
Making a Payment on Your Utility Bill
When it comes to paying your utility bills in New Smyrna Beach, there are several options available. Customers can pay their bills quickly and easily online, by mail, or in person.Customers who wish to pay online can do so by creating an online profile through the official New Smyrna Beach Utilities website. Once you have created an account, you can log in to manage your account, view your bills, and pay your bill. You’ll be able to pay with your bank account, debit card, or credit card by entering the required information.
Customers who prefer to pay by mail can send a check to the New Smyrna Beach Utilities office. Customers should make sure to include their account number on the check so that the payment is applied to the correct account.
customers who wish to pay in person can make a payment at the New Smyrna Beach Utilities office located at 207 Canal Street. This option is convenient because you don’t have to wait for your payment to process and they accept cash, check, credit cards, and money orders.
Making a payment on your utility bill doesn’t have to be a hassle. New Smyrna Beach Utilities offers a variety of payment options that make it easy and convenient for customers to pay their bills. Whether you choose to pay online, by mail, or in person, you’ll have your payment taken care of in no time.
2. Is there a way to check the status of an existing outage?
Yes, it is possible to check the status of an existing outage. The New Smyrna Beach Utilities website provides an Outage Map that can be used to check the status of current outages in the area. The map displays information about the location of the outage and the estimated time for power to be restored. The map also allows customers to search for outages near their address. Additionally, customers can call the customer service number provided on the website to get the most up-to-date information about the status of an existing outage.
By visiting the website or calling the customer service number, customers can quickly and easily check the status of existing outages.3. Are there any programs or services available to help customers in need with their utility bills?
Yes, there are several programs and services available to help customers in need with their utility bills. New Smyrna Beach Utilities has a Utility Assistance Program which is designed to help residential and commercial customers who are facing financial difficulties. This program allows customers to apply for a payment plan or one-time assistance with their utility bill. Additionally, certain customers may qualify for a discount rate through the Low-Income Energy Assistance Program. This program provides discounts to individuals who meet certain income requirements.
Another option to help those in need with their bills is the Salvation Army. The Salvation Army offers assistance to those in need with utility bill payments as well as rental and mortgage payments. They also provide assistance with food and clothing, as well as other services such as counseling and job training.
New Smyrna Beach Utilities also offers a Customer Service Line with trained professionals who are available to assist customers with any questions or concerns they may have. The customer service team can provide information on utility options, assistance programs, and other services available to those in need.
4. What are the customer service hours for New Smyrna Beach Utilities?
New Smyrna Beach Utilities provides customer service to its patrons from 8am-5pm, Monday through Friday. Customers can contact customer service either by phone or in person at the office. In addition to the regular hours, customers can also take advantage of a 24-hour automated phone system to check their account status or pay bills. Furthermore, customers can also avail themselves of the customer service website which is available 24/7. This website allows customers to check for outages, view payment history, and sign up for automatic payments.
Customer service representatives are available to answer any questions a customer may have about their account. The representatives are knowledgeable and can provide assistance if a customer is having difficulty paying their bills or understanding their bill. They can also answer questions about outages and give tips on how to conserve energy. In addition, staff members are available to answer questions about the services and programs offered by New Smyrna Beach Utilities.
New Smyrna Beach Utilities strives to provide excellent customer service to its patrons. The customer service department is available during regular business hours, as well as through their 24-hour automated phone system, website, and knowledgeable staff. Customers can contact the customer service department with any questions, concerns, or inquiries they have. With the various options available, customers can rest assured that their inquiries and concerns will be addressed quickly and efficiently.
5. Can I set up automatic payments for my utility bill?
Setting up automatic payments for utility bills can be a great way to save yourself time and hassle each month. Many utility companies allow their customers to set up automatic payments from a checking or savings account. New Smyrna Beach Utilities also offers this service to its customers. To set up automatic payments, customers can log on to their online account, or contact Customer Service at (555)-123-4567. Once online, customers can specify which account to make the payments from and the amounts they would like to pay. A customer can also choose to have payments automatically taken from a credit or debit card.
Once the automatic payment is set up, the customer will no longer have to worry about late payments or remember to make the payment every month. It is important to ensure that there is enough money in the bank or on the debit/credit card to cover the amount that is due each month. If the customer notices that the payment has not been taken from the specified account, they should contact Customer Service as soon as possible.
Setting up automatic payments with New Smyrna Beach Utilities is a simple way to make sure that your utility payments are taken care of, and that you don’t have to worry about it again.
At New Smyrna Beach Utilities, we strive to provide you with the highest quality utility services. From our easy-to-use online payment system to checking outages on our interactive map, we are committed to providing customers with outstanding customer service. If you have any questions or concerns about your utility services, please don't hesitate to contact our customer service team via phone or email. We are here to help and look forward to hearing from you!
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