This article is about Jones Onslow EMC, an electric cooperative serving parts of Onslow and Jones counties in North Carolina. Through this article, readers will learn more about how to pay their bills, check outages on a map, contact customer service, and find the phone number for Jones Onslow EMC. The article intends to provide readers with a comprehensive overview of the services that the cooperative offers and how to access them. As a member of the cooperative, it is essential to understand how to access the services that Jones Onslow EMC provides to make sure that your bills are paid on time and that you are able to check outage maps to get updates on your electricity service.
Jones Onslow EMC Bill Pay
Jones Onslow EMC provides its customer with several convenient ways to pay their electric bills. The options allow customers to choose the best method for their individual needs. The bill payment options include paying by phone, online, by mail, and through automatic bank draft. Customers can also pay in person at the Jones Onslow EMC office.
Paying by phone is a simple and secure way to pay an electric bill. Customers can call Jones Onslow EMC's customer service line and pay their bill with a credit or debit card. The customer service line also has an automated system customers can use to pay their bills. Jones Onslow EMC accepts Visa, MasterCard, American Express, and Discover cards.
For those who prefer to pay their bills online, Jones Onslow EMC has an online bill pay system. Customers can access the system through their customer portal and pay their bills from any computer or mobile device. To pay online, customers will need to enter their account information and the payment amount. A confirmation number will be issued once the payment has been received.
Customers can also pay their Jones Onslow EMC bills by mail. Payments can be sent to Jones Onslow EMC's customer service center in Jacksonville, NC. Customers should include their payment stub with their check or money order and make sure to address it to Jones Onslow EMC. Payments should be sent at least five days before the due date.
For customers who want to avoid the hassle of remembering to make payments each month, they can sign up for Jones Onslow EMC's Automatic Bank Draft Program. This program allows customers to pay their monthly electric bills automatically without having to manually submit a payment. All customers have to do is provide the bank information to Jones Onslow EMC and their payment will be drafted from their account every month.
customers can pay their Jones Onslow EMC bills in person at the office in Jacksonville, NC. Customers can pay cash, check, or money order at the office. It is important to bring the payment stub with the payment as proof of the bill amount. Jones Onslow EMC's office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. and on Saturdays from 9:00 a.m. to 12:00 p.m.
By offering a variety of convenient payment options, Jones Onslow EMC makes it easier for customers to pay their electric bills. Customers can choose the payment method that best fits their needs and budget. Understanding the different payment options available and the steps to pay an electric bill can help customers save time and money.
Jones Onslow EMC Customer Service
Jones Onslow Electric Membership Corporation (EMC) is a not-for-profit member-owned electric cooperative providing electric service to more than 60,000 customers in Onslow and Jones counties. At Jones Onslow EMC, customer service is our top priority. We provide a variety of services to meet our customer’s needs, including pay bills, check outages map, and customer service.
At Jones Onslow EMC, customer service is our number one priority. We strive to provide helpful, efficient, and reliable customer service to our customers. Our customer service representatives are always available to answer any questions that you may have. If you need assistance, please call 910-353-1940 or 1-800-882-0934.
Our customer service representatives are available Monday through Friday from 8 a.m. to 5 p.m. If you have an emergency need that cannot wait until the next business day, please call 910-353-1940 or 1-800-882-0934. We are available 24 hours a day, 7 days a week for emergency outages and services.
If you are looking for more information on our services, you can also use our website. Visit www.onsem.com to review pay bill, check outages map, and customer service information. You can also find energy tips, energy saving ideas, and other helpful resources.
At Jones Onslow EMC, we understand that customer service is vital to providing quality service to our customers. Our friendly team of representatives are always willing to answer any questions that you may have. Whether you need assistance with pay bill, check outages map, or customer service, you can count on us. If you have any additional questions, please feel free to contact us.
Are you experiencing a power outage in your area? The Jones Onslow Electric Membership Corporation (EMC) is dedicated to providing reliable power to their customers. It is important to know when and where a blackout is occurring, so you can take safety precautions to protect yourself and your family. Fortunately, Jones Onslow EMC makes it easy to check for blackouts in your area. The Jones Onslow EMC Power Outage Map allows customers to quickly report an outage and check the status of any outages that are currently active.
How to Check the Jones Onslow EMC Power Outage Map
The Jones Onslow EMC Power Outage Map can be accessed by visiting the Jones Onslow EMC website. On the home page, you will find a link to “Power Outage Map” in the upper right corner. Once on the page, you will see a map of Jones Onslow EMC’s service area. The map will show any reported power outages in red. You can also use the search bar to search for specific towns or counties.
How to Report a Power Outage
If you experience a power outage, it is important to report it as soon as possible. You can use the "Report an Outage" link on the Jones Onslow EMC Power Outage Map page to report an outage. The form will ask for your name, address, phone number, and a brief description of the outage. Once the form is submitted, Jones Onslow EMC will investigate the cause of the power outage and work to restore power as soon as possible.
Keep in mind that the Jones Onslow EMC Power Outage Map is updated in real-time, so be sure to check the map before reporting an outage. If you have any questions about how to use the map or report an outage, you can contact Jones Onslow EMC’s customer service line at 1-800-682-7726. The customer service team is available 24 hours a day, 7 days a week to provide assistance and answer any questions.By checking the Jones Onslow EMC Power Outage Map, you can stay informed of any outages in your area and take the necessary steps to stay safe. Jones Onslow EMC is committed to providing reliable power and customer support, so you can rest assured that your power will be restored as soon as possible.
Credible electric utility company Jones Onslow EMC helps customers in the western part of North Carolina stay informed and stay safe. With a customer service staff that is dedicated to answering calls and providing updates on outages, Jones Onslow EMC also provides an interactive map that easily allows customers to check the status of outages in their area.
See the Jones Onslow EMC outage map below:
Area: Customers in Onslow, Jones and portions of Pender and Carteret counties are served by Jones Onslow EMC.Customers Tracked: Jones Onslow EMC keeps track of more than 100,000 customers throughout its service area.
Number of outages reported: The outage map tracks live information on outages reported to Jones Onslow EMC and displays their locations.
From the interactive outage map, customers can quickly access information regarding any outages in their area. Customers can track the progress of outages, make sure their home or business is not currently affected, and get an idea of when their power should be restored. In addition, Jones Onslow EMC also provides an estimate of the percentage of customers affected by the outage. The map even provides a list of outages and approximate times for restoration.
In the event of a power outage, Jones Onslow EMC customers can call their 24-hour customer service line to report an outage, receive updates, and ask any questions they may have. The dedicated staff at Jones Onslow EMC will be more than happy to help customers get their power restored as quickly and safely as possible.
For those living in the western part of North Carolina, Jones Onslow EMC provides an array of services to ensure that customers are always informed and safe. From the interactive outage map to the 24-hour customer service line, Jones Onslow EMC ensures you have all the information you need to stay safe during a power outage.
Jones Onslow EMC Electric rate plans
Jones Onslow Electric Membership Corporation (EMC) provides various electric rate plans for their customers. The different rate plans vary based on the type of customer and the type of electrical service provided. Residential rate plans offer competitive rates, reliability, and the convenience of no deposits. Customers can choose from a variety of rate plans to match their energy needs including the Standard Offer, Time-of-Use, Demand, Smart Usage, and Multi-Unit Dwelling plans.
The Standard Offer is a one-year-agreement rate plan that allows customers to lock in a lower rate for a full year. This rate plan also allows customers to budget their electrical usage, as their rate remains the same for the entire year. The Time-of-Use rate plan is designed for customers who use the majority of their energy during the morning and evening hours. This rate plan offers different rates for different times of the day, which can result in significant savings for customers who are able to shift their usage to more affordable times.
The Demand rate plan is designed for customers who have high peak demand. Customers who sign up for this plan are charged a lower rate for their regular energy usage and then are charged an additional fee based on their peak demand. This rate plan offers customers an incentive to avoid using a lot of energy all at once.
The Smart Usage rate plan is designed for customers who have smart home technology or smart devices. This rate plan provides customers with the ability to monitor their energy usage and adjust their usage accordingly. Customers are also able to take advantage of peak time savings that occur during certain times of the day.
the Multi-Unit Dwelling plan is designed for customers who live in multi-family dwellings such as apartments or condos. This rate plan offers a discounted rate for customers who live in multi-units dwellings. Customers who sign up for this plan will be able to save money on their electric bill.
Jones Onslow EMC offers various electric rate plans that are designed to meet the different needs of their customers. Whether you are looking for a lower rate plan for your home or business, or you need a rate plan that is tailored to your specific energy needs, Jones Onslow EMC has a plan that fits.
Jones Onslow EMC Rebates & Incentives
Jones Onslow Electric Membership Corporation (EMC) offers a variety of discounts, incentives, and rebates to their customers. These incentives encourage customers to save energy and money, while benefiting the environment. Here is a breakdown of the various incentives offered:
Rebates for Insulation:The EMC offers a rebate for insulation upgrades. Eligible customers can receive up to $300 in rebates for insulating their attic, basement, crawl space, or other areas of their home. Customers must complete an online application and provide proof of purchase.
Rebates for High-Efficiency Heat Pumps:Customers can receive up to $600 for purchasing and installing a high-efficiency heat pump. This rebate is for customers installing their heat pump in their primary residence. The application must include a copy of a paid invoice and a picture of the heat pump.
Rebates for LED Lights:The EMC offers a rebate of up to $3.50 per LED light. Customers must provide proof of purchase and a completed application to receive the rebate. There is a limit of 20 LED lights per customer during the rebate period.
Rebate for Energy-Efficient Appliances:Customers can receive up to $250 for purchasing and installing new, energy-efficient appliances in their primary residence. The application must include a copy of a paid invoice and the make and model of the appliances. Applicants must also provide proof of purchase.
Solar Rebate Program:The EMC offers a Solar Rebate Program for residential customers. The program encourages customers to install solar energy panels in their homes. Eligible customers can receive up to $2,000 in rebates for installing these solar panels. The application must include proof of purchase and a copy of the installation permit.
These are just a few of the many rebates and incentives offered by Jones Onslow EMC. Their goal is to provide incentives that help customers save energy and money. Commercial customers may also qualify for additional discounts. For more information about the eligible rebates, discounts, and incentives, customers should visit the EMC website or contact them directly.
1. What is the best way to pay my bill?
The best way to pay your Jones Onslow EMC bill is online. On the Jones Onslow EMC website, you can quickly create an account and make a one-time payment or set up an automatic payment plan. All major credit and debit cards are accepted. You can also pay with an electronic check or cash at local payment centers. If you choose to pay in person, be sure to bring your monthly bill and a valid form of ID. You can also pay over the phone by calling the customer service number provided on your monthly bill.
It is important to consider the cost and convenience of different payment options when figuring out how to pay your Jones Onslow EMC bill. Online payments are often the most convenient, but they may come with a fee. Payment centers may have a more reasonable fee, but you may have to travel to a different location. Choosing to pay over the phone may provide the most cost-effective solution, but it can take longer than other methods.
Whichever method you choose, it is important to remember to pay your Jones Onslow EMC bill on time. Late payments can result in costly late fees and other penalties. Make sure to follow the payment instructions provided in your monthly bill to avoid any issues.
2. How can I easily find information and updates about outages in my area?
When it comes to finding outages in your area, Jones Onslow’s website is the perfect resource. On the website’s homepage, you’ll find a link for “Outage Map and Updates” that takes you to an interactive map and a list of current outages. You can use the map to view outages in your area, as well as the estimated time of repair. If you have any questions or concerns about outages, you can call the Jones Onslow EMC Customer Service Hotline at 1-800-638-3278.
The company also provides updates and information on their social media channels, including Facebook and Twitter. You can follow the company to receive updates on outages, payment options, customer service, and safety tips. Additionally, you can sign up for email alerts to receive real-time notifications about outages, as well as upcoming events and services.
Jones Onslow EMC provides a range of online and offline services to ensure that customers have access to the information they need. With a few clicks, you can easily find information about outages, payment options, customer service, and more.
3. How do I set up an account with Jones Onslow EMC?
Setting up an account with Jones Onslow EMC is a straightforward process. To begin, navigate to their website at www.jonesonslow.com. Once on the homepage, you will see the option to “Sign Up For Service.” Clicking this option will take you to a page that allows you to enter your contact information. Input your name, address, phone number, and email address. You will also need to create a username and password to access your account. Jones Onslow EMC will then generate your account information and mail a bill to the address you have provided. Upon receiving your bill, you can make your first payment online using a major credit or debit card.
It is important to remember that setting up an account with Jones Onslow EMC requires an upfront payment, and they do not offer any payment plans or deferred payment options. Once you have successfully set up your account, you will be able to view your monthly usage, pay bills online, check outages, and contact customer service. Customers may also call the Jones Onslow EMC Customer Service Line at 910-455-5331 to make payments or inquire about services. This line is open Monday-Friday, 8 a.m. to 5 p.m. EST. As a customer of Jones Onslow EMC, you will be able to enjoy reliable power and competitive rates.
4. How do I contact customer service if I have a question?
If you have a question or concern regarding Jones Onslow EMC's services, you can contact their customer service team to get assistance. To get in touch with their customer service team, you can call their customer service number at 1-800-983-8424 or you can email them at customerservice@jonesonslowemc.com. You can also use their online chat feature if you prefer to communicate via text. Additionally, you can visit their website and use their Customer Care Center to submit a message or to find frequently asked questions and solutions to common problems.
So, if you have questions or need help with any service offered by Jones Onslow EMC, don't hesitate to get in touch with their customer service team and they will be happy to help.5. Does Jones Onslow EMC offer any special discounts or programs for customers?
At Jones Onslow EMC, we understand that our customers have a wide range of needs. Therefore, we provide a number of ways to save money on your energy costs. Through our various programs, customers can take advantage of special discounts, incentives, and other benefits.
Our Brighten Up program provides discounted energy rates for customers who participate in energy efficiency measures. Additionally, our Pre-Paid Electric program allows customers to pay for electricity in advance, allowing them to save money on their energy bills. We also offer the On-Demand Response program, which provides incentives to customers who reduce their energy usage during peak demand periods. Lastly, customers who purchase and install energy efficient appliances can qualify for our Appliance Rebate program. These programs allow customers to save money and reduce their energy costs. We invite our customers to take advantage of these programs and save money on their energy bills.
At Jones Onslow EMC, you can trust that they are here for you every step of the way. With their convenient online tools, helpful customer service staff, and reliable outages map, they make it easy to manage your energy needs. To make sure your home or business is taken care of, give Jones Onslow EMC a call at their customer service phone number and they will be more than happy to help you out.
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