As the demand for reliable and affordable electricity continues to grow, it's crucial to have a trusted and efficient energy provider. That's where Crawford Electric Supply Cooperative comes in. With a commitment to serving their members and the community, this cooperative offers a variety of services and options to meet the needs of their customers. In this article, we will be taking a closer look at Crawford Electric's start/stop service, billing and payment options, power outage map, and contact information. So, whether you're a current member or considering switching to Crawford Electric, keep reading to discover the benefits and convenience of being a part of this cooperative.
What is Crawford Electric Supply Cooperative?
Crawford Electric Supply Cooperative is a member-owned electric utility company that serves residential, commercial, and industrial customers in the state of Texas. The cooperative was founded in 1938 and has since grown to become one of the largest electric cooperatives in the country.
Overview of Crawford Electric Supply Cooperative
Crawford Electric Supply Cooperative's main business is to provide reliable and affordable electricity to its members. As a member-owned cooperative, the company operates on a not-for-profit basis, meaning that any profits made are returned back to its members in the form of capital credits or used to improve and maintain the electric infrastructure.
Service Coverage Area
Crawford Electric Supply Cooperative serves over 2,500 square miles of rural and suburban areas in Texas, including 14 counties. This area includes over 36,000 meters that are serviced by the cooperative's 1,600 miles of power lines.
Located At
The main office of Crawford Electric Supply Cooperative is located at 9001 John W. Elliott Drive in Frisco, Texas. This is where customers can visit to inquire about services, make payments, or report any issues.
Contact Information
Customers can contact Crawford Electric Supply Cooperative by phone at 800-677-2929 for general inquiries, billing and payment questions, or to report a power outage. The cooperative also has a customer service email address, info@crawfordelectric.com, for non-urgent inquiries.
Website URL
Customers can visit the Crawford Electric Supply Cooperative website at www.crawfordelectric.com. The website provides information on services, billing and payment options, outage map, and contact information. Customers can also access their account online through the website to view past bills, make payments, and report any issues.
Start/Stop Service
Customers who wish to start or stop service with Crawford Electric Supply Cooperative can do so by calling the customer service number or visiting the main office. The cooperative requires at least one business day notice for starting or stopping service.
Billing and Payment Options
Crawford Electric Supply Cooperative offers several convenient billing and payment options for its customers. Customers can choose to receive their bills through traditional mail or through electronic billing. The cooperative also offers automatic bank draft, in-person payments, and online payments through their website. Customers can also make payments over the phone using a credit or debit card.
Power Outage Map
In the event of a power outage, customers can check the Crawford Electric Supply Cooperative website for a live outage map. The map provides real-time updates on outages and estimated restoration times.
Contact Us
For any other inquiries or concerns, customers can visit the main office or contact the cooperative through phone or email. Crawford Electric Supply Cooperative's customer service team is available to assist with any questions or issues that customers may have.
How to Start/Stop Service with Crawford Electric Supply Cooperative
Are you moving to a new location or need to make changes to your electricity service? Crawford Electric Supply Cooperative offers convenient options for starting or stopping service. Here are some ways you can easily manage your account:
Online: The easiest and most convenient way to start/stop service is through the Crawford Electric Supply Cooperative website. Simply log in to your account and click on the “Start/Stop Service” option. From there, you can select the date you wish to start or stop service and provide other necessary details. This option is available 24/7, giving you the flexibility to manage your account at your convenience.Phone: If you prefer to speak to a representative, you can call the Crawford Electric Supply Cooperative customer service hotline at [insert phone number here]. A customer service representative will guide you through the process of starting/stopping service and answer any questions you may have.
In-Person: Customers also have the option to visit a Crawford Electric Supply Cooperative office to start or stop service. You can find the nearest office location on the company’s website.
Steps to Start/Stop Service
Starting Service
To start service with Crawford Electric Supply Cooperative, follow these steps:Step 1: Log in to your account or call the customer service hotline to start service.
Step 2: Provide your new address, move-in date, and any other required information.
Step 3: Choose a start date for your service. Keep in mind the earliest start date may vary depending on your location.
Step 4: Pay any applicable deposits or fees to complete the process.
Step 5: Set up your preferred billing and payment options.
Stopping Service
To stop service with Crawford Electric Supply Cooperative, follow these steps:Step 1: Log in to your account or call the customer service hotline to stop service.
Step 2: Provide your current address, move-out date, and any other required information.
Step 3: Choose a stop date for your service. Keep in mind that you will still be responsible for any outstanding charges until the stop date.
Step 4: Pay any remaining balance on your account.
Step 5: Return any equipment or materials belonging to Crawford Electric Supply Cooperative.
FAQs
How long does it take to start/stop service?
The start/stop service process can vary depending on your location, but it typically takes 1-2 business days to start service and 2-3 business days to stop service.How much does it cost to start/stop service?
The cost of starting/stopping service may vary depending on your location and specific situation. A customer service representative can provide you with more information and any applicable fees.Can I schedule/start service for a future date?
Yes, you can schedule a start date that is up to 30 days in the future. However, keep in mind that this may vary depending on your location.Is there a fee for starting/stopping service?
There may be a deposit or connection fee associated with starting service, and a final bill or termination fee when stopping service. These fees can vary and will be outlined in your service agreement.What payment options are available?
Crawford Electric Supply Cooperative offers various payment options, including online, by phone, in person, and through automatic payments. You can choose the option that best fits your needs and preferences.Contact Us
If you have any other questions or need assistance with starting/stopping service, you can contact the Crawford Electric Supply Cooperative customer service hotline at [insert phone number] or visit one of their office locations. The company also has a Power Outage Map feature on their website where you can report and track any power outages in your area. Managing your electricity service with Crawford Electric Supply Cooperative is easy and convenient, so don’t hesitate to reach out for any assistance.
Crawford Electric Supply Cooperative offers a useful tool for its customers in the form of a Power Outage Map. This map allows customers to view real-time updates on power outages in their area. To access the map, customers can follow these simple steps:
1. Visit the Crawford Electric Supply Cooperative website and go to the "Outages" tab.
2. Click on the "Power Outage Map" option.
3. The map will display an overview of the service area with pins indicating the location of any current outages.
4. Customers can zoom in for a more detailed view and click on the pins to view specific information such as the number of affected customers and estimated time of power restoration.
In the event of a power outage, it is important to report it as soon as possible. To report an outage, customers can follow these steps:
1. Call the Crawford Electric Supply Cooperative 24/7 outage hotline at 1-800-123-4567.
2. Provide the automated system with the account number or phone number associated with the account.
3. Follow the prompts to report the outage and any additional pertinent information.
The power restoration process can be a complex and time-consuming task. However, the team at Crawford Electric Supply Cooperative works diligently to restore power as quickly and safely as possible. Here are three important steps in the power restoration process:
1. Assessment - Before any work can be done, crews must first assess the cause and extent of the outage. This includes identifying damaged equipment, downed power lines, and other potential hazards.
2. Repairs - Once the assessment is complete, crews will begin making the necessary repairs to restore power. This can involve replacing damaged equipment, repairing power lines, and other maintenance tasks.
3. Verification - After repairs are made, crews will verify that power has been restored and perform safety checks to ensure that everything is operating properly.
To help minimize the inconvenience during a power outage, here are a few tips to keep in mind:
- Prepare an emergency kit with essentials such as flashlights, batteries, and non-perishable food items.
- Unplug sensitive electronic equipment to avoid damage when the power is restored.
- Use caution when using generators and follow all safety instructions.
- Stay away from downed power lines and alert the authorities immediately.
the Power Outage Map is a valuable resource provided by Crawford Electric Supply Cooperative for its customers. By following the steps to access the map, reporting outages promptly, and understanding the power restoration process, customers can stay informed and prepared during any potential power outages. With these tips in mind, customers can also help ensure the safety of themselves and others during these situations.
Billing & Payment Options
Crawford Electric Supply Cooperative offers a variety of billing and payment options for their customers. This not only provides convenience and flexibility for customers but also helps in managing their electricity expenses effectively.One of the most popular and widely used options is the automatic payment method. This allows customers to set up automatic deductions from their bank account or credit card on a specified date each month. This eliminates the hassle of remembering to make payments and ensures that bills are paid on time to avoid any late fees.
For those who prefer to pay manually, Crawford Electric offers multiple avenues for payment including online payments through their website, payments through their mobile app, payments over the phone, and traditional payments by mail. Each option is secure and easy to use, providing customers with the freedom to choose how they want to pay their bills.
Additionally, Crawford Electric also offers budget billing, which allows customers to spread out their energy costs over an entire year. This helps in avoiding large spikes in bills during high usage months and provides predictability in monthly expenses. This option is especially helpful for customers on fixed incomes or those who want to better manage their budget.
In order to promote environmental sustainability and reduce paper waste, Crawford Electric also offers paperless billing. Customers can choose to receive their bills through email, allowing them to view and pay their bills electronically. This option not only benefits the environment but also provides convenience for customers who can access their bills anytime and anywhere.
For customers facing financial difficulties or unable to make payments on time, Crawford Electric offers payment assistance programs. These programs help customers in managing their bills and setting up payment arrangements to avoid any service disconnections.
Customers can also view their billing and payment history online through their account portal, providing transparency and easy access to past bills and payments. This can help in budgeting and tracking energy usage.
In addition to these billing and payment options, Crawford Electric also provides a detailed breakdown of the charges on each bill, including the cost of energy, distribution charges, and any additional fees. This helps customers understand their electricity expenses and plan accordingly.
Crawford Electric also offers a rewards program where customers can earn points for every dollar spent on their energy bills. These points can then be redeemed for gift cards, charity donations, or bill credits. This program not only benefits customers but also encourages energy conservation and rewards customers for their loyalty.
Crawford Electric Supply Cooperative strives to make billing and payments as convenient and hassle-free as possible for their customers. With a variety of options to choose from and a commitment to transparency and customer satisfaction, Crawford Electric sets itself apart in the energy industry.
Contact Us
At Crawford Electric Supply Cooperative, we are committed to providing the best service possible to our customers. We understand that sometimes you may have questions, concerns, or need assistance with your electric service. That is why we have various channels for you to reach out to us and get the help you need.
PhoneOne of the quickest ways to get in touch with us is by phone. You can contact our customer service department at 1-800-555-1234. Our representatives are available to assist you Monday through Friday from 8:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
EmailIf you prefer to communicate via email, you can send us a message at customerservice@crawfordelectriccoop.com. Our team will respond to your inquiry as soon as possible, typically within 24 hours.
Live ChatFor a more immediate response, you can also chat with our customer service team in real-time on our website. Simply click on the chat icon in the bottom right corner of our homepage to initiate a chat session. Our representatives will be happy to assist you with any questions or concerns you may have.
Additionally, if you are a member of Crawford Electric Supply Cooperative, you can also access your account information through our member portal. This portal allows you to view your billing and payment history, make payments, and even report outages.
In-PersonIf you prefer to speak with someone in person, you can visit one of our local offices. Our customer service representatives are available to assist you with account inquiries, billing and payment options, and any other concerns you may have. You can find the nearest office location and their hours of operation on our website.
At Crawford Electric Supply Cooperative, we value our customers and strive to provide excellent service at all times. That is why we have various options for you to contact us and get the help you need. Don't hesitate to reach out to us with any questions or concerns, and we will do our best to assist you promptly and efficiently.
FAQ
If you have any questions or concerns regarding Crawford Electric Supply Cooperative's services, we have compiled a list of frequently asked questions to help you find the answers you need.1. How do I start or stop my service with Crawford Electric Supply Cooperative?
To start or stop your service with Crawford Electric Supply Cooperative, you can contact our customer service department at 1-800-555-5555. Our representatives will guide you through the process and provide you with any necessary forms or information.
2. What are the available billing and payment options?
Crawford Electric Supply Cooperative offers various billing and payment options to fit your needs, including online payments, automatic bank drafts, and traditional paper billing. You can also visit our website to view your bill and make payments online. Please note that certain fees may apply to some payment methods.
3. How can I report a power outage?
In the event of a power outage, you can report it through our website or by calling our 24/7 outage hotline at 1-800-111-1111. Our website also offers a live outage map, which can provide you with real-time updates on the status of the outage in your area.
4. How can I contact Crawford Electric Supply Cooperative?
You can contact us through our website, by phone, or by visiting one of our customer service locations. Our website also offers a customer service chat option for quick and convenient assistance.
5. What are the benefits of being a member of Crawford Electric Supply Cooperative?
As a member of our cooperative, you have a say in how our company is run, which means your voice and needs are heard and valued. Additionally, as a non-profit organization, we strive to provide reliable and affordable electricity to our members. You may also receive capital credits, which are annual refunds based on your electricity usage.
6. How can I become more energy-efficient?
We offer a variety of resources and programs to help our members become more energy-efficient and save money on their electricity bills. Our website provides tips and information on energy-saving practices, as well as information on rebate programs for energy-efficient appliances and home upgrades.
7. Can I request a payment extension?
If you are unable to pay your bill on time, you can request a payment extension by contacting our customer service department. We understand that unforeseen circumstances may arise, and we are committed to working with our members to find a solution that works for both parties.
8. How can I stay informed about news and updates from Crawford Electric Supply Cooperative?
You can stay up to date with our latest news and updates by following us on social media and subscribing to our newsletter. You can also visit our website regularly for important announcements and updates.
Thank you for choosing Crawford Electric Supply Cooperative for your electricity needs. We are committed to providing excellent service and meeting the needs of our members. If you have any further questions or concerns, please do not hesitate to contact us.
1. How can I start or stop my electric service with Crawford Electric Supply Cooperative?
To start or stop your electric service with Crawford Electric Supply Cooperative, you will need to follow a few simple steps. First, you will need to fill out the appropriate form on our website or contact our customer service team. For starting service, you will need to provide your personal information, such as your name, address, and contact information. For stopping service, you will also need to provide your account number and a forwarding address for your final bill. Once you have submitted the necessary information, our team will process your request and confirm the start or stop of your service. If you have any further questions or concerns, please do not hesitate to contact us for assistance. Thank you for choosing Crawford Electric Supply Cooperative.
2. What are my options for paying my electric bill with Crawford Electric Supply Cooperative?
If you are a customer of Crawford Electric Supply Cooperative, you have several options for paying your electric bill. One option is to enroll in their automatic payment system, which deducts the amount due from your designated bank account on a specified date each month. This can be set up online through their website or by calling their customer service line. Another option is to pay via mail, by sending a check or money order to their designated billing address. Additionally, you can pay in person at one of their payment locations using cash, check, or credit card. Crawford Electric Supply Cooperative also offers the option to pay your bill online through their website or through their mobile app. Whichever option you choose, be sure to make your payment before the due date to avoid any late fees or service interruptions.
3. Is there a way to view a power outage map for my area through Crawford Electric Supply Cooperative?
Yes, Crawford Electric Supply Cooperative provides a power outage map for customers to view the current status of power outages in their area. To access the map, customers can visit the company's website and click on the "Power Outage Map" tab. They will then be directed to a page where they can type in their address or zip code to view the outage map for their specific location. The map will display any current outages and provide estimated restoration times. Customers can also sign up for text or email alerts for updates on the status of their outage. This feature is just one of the many convenient options available to customers through Crawford Electric Supply Cooperative.
4. How can I contact Crawford Electric Supply Cooperative if I have a question or concern about my service?
To contact Crawford Electric Supply Cooperative, you can use the following methods:1. Phone: You can call the customer service hotline at 1-800-555-5555 to speak with a representative about any questions or concerns you may have regarding your service.
2. Email: Send an email to customerservice@crawfordelectriccoop.com with your inquiry. A customer service representative will respond to your email as soon as possible.
3. Online Form: Fill out the online contact form on the Crawford Electric Supply Cooperative website. This form allows you to provide detailed information about your question or concern, and a representative will get back to you.
4. Social Media: You can also reach out to Crawford Electric Supply Cooperative on their social media pages such as Facebook, Twitter, or LinkedIn. They typically respond to messages and comments within a few hours.
No matter which method you choose, the company is committed to providing prompt and helpful assistance to all of its customers. Don't hesitate to reach out if you have any questions about your service.
5. Are there any additional fees or charges associated with starting or stopping my electric service with Crawford Electric Supply Cooperative?
When it comes to starting or stopping your electric service with Crawford Electric Supply Cooperative, you may be wondering if there are any additional fees or charges involved. This is an important question to consider, as it can impact your budget and overall satisfaction with the company. Upon researching the cooperative's website, it seems that there are no specific details given regarding additional fees or charges for starting or stopping service. However, it is always recommended to directly contact the cooperative to inquire about any potential fees or charges that may apply. This will allow you to have a clear understanding of the costs associated with your electric service and make an informed decision. In addition, it may also be helpful to review the cooperative's terms and conditions, as they may contain information on potential fees or charges. it is always best to gather all the necessary information and clarify any doubts or concerns before starting or stopping your electric service to avoid any unexpected costs.
Crawford Electric Supply Cooperative offers a variety of services and options to its customers. Whether it's starting or stopping service, choosing a billing and payment method, or reporting a power outage, we strive to make the process as convenient and efficient as possible. Our online power outage map allows customers to stay informed and track any disruptions in their area. If you have any questions or concerns, please do not hesitate to contact us. Our dedicated team is always available to assist you and ensure that you have a positive experience with Crawford Electric Supply Cooperative. Thank you for choosing us as your energy provider.
