This article serves as a guide to Broad River Electric Cooperative, a member-owned not-for-profit electric utility based in North Carolina. Through this article, readers will learn how to pay their electric bills, view an outage map, contact customer service, and find the phone number for the cooperative. Whether you're a current customer or looking to become one, this article will provide you with the information you need to make the most of your Broad River Electric Cooperative experience.
Broad River Electric Cooperative bill pay
If you are a member of the Broad River Electric Cooperative in South Carolina, paying your bill is easy and convenient. You can use a check, cash, money order, debit or credit card to pay your bill in person at a Broad River office. You can also pay over the phone with a credit or debit card or even pay your bill online. Whichever way you choose, you will need your account number handy.
If you choose to make an online payment, you can visit the Broad River website and log in to your account. After entering your account information, click on the “Pay My Bill” icon and follow the directions to complete the payment. You can also use the SmartHub app to pay your bill. There are several payment options such as electronic check, debit or credit cards, and even a budget plan.
For those without access to online payment, it is still possible to make a payment. You can mail a check or money order to the address specified on your bill or drop it off at one of the Broad River offices. You can also use a credit or debit card to pay your bill over the phone.
In any case, payment of your bill should be made before the due date indicated in the bill to avoid any late fees or disconnection of your services. You may also be eligible for discounts depending on your account status.
If you ever have any questions or difficulty making a payment, you can reach out to the Broad River Electric Cooperative Customer Service Team at (888) 371-4403. They will be happy to help and answer any questions you may have.
Broad River Electric Cooperative Customer Service
Broad River Electric Cooperative offers its members a number of services to help them manage their electric use. The Cooperative offers its members a variety of ways to contact customer service for assistance. Members can call the Customer Service number at 1-800-545-5735 Monday through Friday from 8:00 am to 5:00 pm EST. They also have a live chat feature on their website and an online contact form for submitting any inquiries.
The Cooperative offers its members a variety of payment options to ensure their convenience. Credit and debit cards, e-check, and paper checks are all accepted. Members can also pay their bills online or over the phone. The Cooperative also offers a budget billing plan with even payment every month.
The Cooperative offers its members an outage map to help them stay informed of any power outages. This is beneficial for members who may have emergency needs or are expecting visitors. The outage map can be found on the Cooperative’s website and is updated throughout the day.
The Cooperative offers its members an Energy Savings Program. This program provides resources and tips on how customers can reduce their energy consumption and save money. The program includes programs such as energy audits, Energy Star-qualified products, and energy-efficiency tips. The Cooperative also holds energy saving workshops for its members.
The Cooperative’s customer service team is dedicated to helping its members get the most out of their electric service. Representatives are available to answer any questions, resolve any issues, and provide any assistance needed. Representatives can be reached Monday through Friday from 8:00 am to 5:00 pm EST.
We hope this guide has been helpful in understanding Broad River Electric Cooperative’s customer service offerings. The Cooperative is committed to providing its members with quality service and assistance.
Are you experiencing a power outage? Check the Broad River Electric Cooperative Power Outage Map today to quickly and easily check the status of your power. With this map, you can instantly check for reported outages in your area and get an estimate of when services will be restored. You can find the outage map on the Broad River Electric Cooperative website.
How to Check the Outage Map
Go to the Outage Map page on the Broad River Electric Cooperative website. This page provides information on current outages and expected restoration times in your area. To get started, enter your service address into the search bar. You can also browse the map to check for outages by zooming in or panning around.
Once you have entered your address, you will see a map of the service area and the outages reported in the area. Outages are represented by red dots on the map. If you click on an outage, a pop-up will appear to show the estimated restoration time. You can also view information about the outage, including the number of affected members and the cause of the outage.
The outage map also allows you to check on the status of any outages you have reported. You can track the status of your outage by entering your report number into the search bar. This will bring up a map showing the location of the reported outage. You can also view additional details about your outage, including the estimated time of restoration and the current status of the outage.
How to Report a Power Outage
If you experience a power outage, you can easily report it on the Broad River Electric Cooperative website. Go to the Outage Map page and click on the Report an Outage button. You will be asked to provide your service address, account number, and contact information. Once you submit this information, Broad River Electric Cooperative will be able to investigate the cause of the outage.
You can also report an outage by calling the customer service hotline at 800-253-7741. When you report the outage, make sure to have your account number and contact information ready. By reporting an outage, you can help the customer service team quickly investigate and diagnose the cause of the outage.
Check the Broad River Electric Cooperative Power Outage Map today and quickly find out if there are any outages in your area. This easy-to-use map will provide you with real-time information on current outages and estimated times of restoration. And if you experience an outage, make sure to report it to the customer service team at Broad River Electric Cooperative.
Broad River Electric Co-operative (BREC) is a local non-profit electric utility provider for rural and suburban communities in North and South Carolina. Through the BREC website, customers can access a variety of services, including a convenient outage map, pay their bills, and contact customer service for help.
See the Broad River Electric Cooperative outage map below:
The outage map for BREC is designed to offer customers a real-time view of areas affected by power outages. The map is divided into sections, with each section representing a customer service area. It is then further divided into customers tracked, number of outages reported, and service area. The map also displays a legend which shows the types of outages being reported, such as planned maintenance or unplanned power outages. Customers can check the map at any time to identify if their area is currently experiencing a power outage.
The map is updated in real-time as new outages are reported. This allows customers to stay informed about the current situation and make informed decisions about their electricity needs. Customers can also use the map to check on the estimated restoration time for any power outages if they are already experiencing one.
BREC makes it easy for customers to access the outage map and check for outages in their area. Not only can customers track outages on the map, but they can also access a wide range of other services from the BREC website. Customers can pay their utility bills, view their account information, contact customer service, view their energy usage, report an outage, and more.
The outage map is an excellent resource for customers of the BREC who want to remain informed about the status of their power. With easy access to real-time information, customers can make decisions about their power needs and be prepared for upcoming outages. Having reliable information is essential for dealing with power outages, and BREC provides this information in an easy-to-use interface.
Broad River Electric Cooperative Electric Rate Plans
Broad River Electric Cooperative (BREC) is a member-owned not-for-profit electric utility cooperative serving nearly 8,500 members in six counties in North and South Carolina. BREC offers residential and business electric rate plans for customers to choose from.
Residential Electric Rate Plans: BREC offers a variety of rate plans for residential customers. These plans vary based on the customer’s location. Residential customers may choose from the Standard Service Rate, Time-of-Use Rate, Peak-Time Rebate Rate, Solar Buyback Rate, and the Peak-Time Savings Plan.
The Standard Service Rate is a variable rate, with no monthly fees and no minimum usage requirements. This rate applies to all electricity used regardless of the time of day. The Time-of-Use Rate is based on the time of day electricity is used and is divided into three separate time-of-use periods. The Peak-Time Rebate Rate is similar to the Time-of-Use Rate, however customers are given a rebate for any energy used during peak times. The Solar Buyback Rate allows customers to connect a solar system and receive a credit for the excess electricity generated. And finally, the Peak-Time Savings Plan offers customers a reduced rate for electricity used during peak times and a higher rate for electricity used during off-peak times.
Business Rate Plans: BREC offers several rate plans for businesses as well. These plans include the Standard Service Rate, Time-of-Use Rate, Peak-Time Rebate Rate, and Solar Buyback Rate. The Standard Service Rate is a variable rate with no monthly fees and no minimum usage requirements. The Time-of-Use Rate is based on the time of day electricity is used and is divided into three separate time-of-use periods. The Peak-Time Rebate Rate is similar to the Time-of-Use Rate, however customers are given a rebate for any energy used during peak times. The Solar Buyback Rate allows customers to connect a solar system and receive a credit for the excess electricity generated.
BREC understands that electric rates can be confusing and offers a variety of resources to help customers understand their rate plans and choose the best option for their needs. Customers can contact BREC’s Member Service Department for assistance in understanding their rate plan options and any other questions related to their electric service.
Broad River Electric Cooperative Rebates & Incentives
At Broad River Electric Cooperative, we are committed to helping our members reduce their energy costs and enhance energy efficiency. We offer a variety of rebates and incentives that cover a broad range of approved energy efficiency projects and technologies, such as LED lighting, HVAC systems, insulation, duct sealing and much more.
Our energy efficiency rebate and incentive programs are designed to reduce costs for eligible members and may include cash rebates, reduced loan rates or special loan terms for qualified projects. Our rebates and incentives can help reduce the upfront costs of energy efficiency projects, making it easier for you to invest in energy saving measures.
Our rebates are designed to support the installation of energy efficient, cost-effective measures that help reduce energy usage and costs. Our rebate program covers a variety of projects, ranging from HVAC systems, duct sealing and insulation, to LED lighting, building envelope, water heating and other projects. In addition, Broad River Electric Cooperative provides incentives for additional projects such as solar, geothermal, heat pumps and energy storage.
Projects must meet program eligibility requirements in order to qualify for rebates and incentives. Broad River Electric Cooperative reserves the right to reject any application that does not meet program requirements or fails to comply with all applicable codes and regulations. Our rebates and incentives are subject to availability, and may be modified or terminated at any time.
If you are interested in learning more about our rebates and incentives, or if you would like to apply for a rebate or incentive, please visit our website or contact our customer service department at 888-722-3768. We are here to help you make the most of your energy-saving investments.
1. What are the payment options for my River Electric Cooperative bill?
When it comes to payment options for your Broad River Electric Cooperative bill, there are a few different methods you can choose from. The most convenient and secure way to pay your bill is through the MyBroadRiver portal, where you can manage your payment information and set up automatic payments. You can also pay your bill in person at any of our local office locations. Additionally, you can pay by mail, phone, or online through our authorized payment processor, NCP Solutions.
If you are looking for an alternative payment option, you may choose to enroll in budget billing, which allows you to pay a set amount each month, rather than a fluctuating amount based on the amount of electricity used. This option is available by contacting one of our customer service representatives. Additionally, you can set up a bank draft, whereby the total amount due is automatically debited from your bank account on a regular basis. Additionally, you can take advantage of our payment kiosks, which are located inside select convenience stores, enabling you to pay your bill in cash.
No matter which payment option you choose, it is important to remember to make your payments on time. If you have any questions regarding payment options, contact one of our customer service representatives, who will be happy to answer any questions or concerns.
2. What is the process for reporting an outage to River Electric Cooperative?
To report an outage to Broad River Electric Cooperative, customers should first contact their local office. The customer service phone number and/or email address can be found on the Cooperative’s website. From there, an employee will be able to provide further instructions and assist customers through the process of filing an outage report. Alternatively, customers can also call the Cooperative’s toll-free 24-hour outage number to report an outage. Customers will need to provide their account number, full name, and the address of the location where the power outage is occurring. customers can also use the Cooperative’s online Outage Map to view current outages as well as report an outage. This is an easy and convenient way for customers to view current outages or report an outage without having to contact the Cooperative’s office or call the toll-free number.
3. Where can I find the current rates for River Electric Cooperative customers?
The current rates for Broad River Electric Cooperative customers can be found online on the company's website. On the homepage, click on the "Rates" tab located near the top of the page. This will open up a page where customers can view the rates for their energy usage and how they vary for both residential and commercial customers. Customers can also find information on how to save energy by making changes to their electric consumption. Additionally, they can look at the full rate schedule and payment policies for current customers, as well as information on becoming a Broad River Electric Cooperative customer and the benefits of doing so.
For more detailed information about rates, customers can contact their local office of the Broad River Electric Cooperative. Staff members will be able to provide customers with additional information about their rates and energy consumption plans. They can also answer any questions customers may have about their agreement with the cooperative or their current account. By doing so, customers can ensure they are receiving the best rate possible for their energy needs.
4. Are there any special programs available to energy efficiency for River Electric Cooperative customers?
Yes, Broad River Electric Cooperative does offer special programs to its customers in order to promote energy efficiency. The cooperative has a Home Energy Efficiency Program, which offers free in-home energy assessments and free energy-saving kit installations. Through this program, customers can also receive discounts on certain energy-efficient products. The cooperative also offers a Home Performance with Energy Star Program, which provides energy efficiency audits and upgrades for both existing and newly constructed homes. Additionally, the cooperative has partnerships with local solar energy companies to provide residential solar installations in some areas, and customers may also be eligible for rebates on certain energy-efficient appliances.
5. Is there an automated phone system for checking outage status with River Electric Cooperative?
Broad River Electric Cooperative offers customers many different options for checking outage status. On its website, customers can view an interactive Outage Map that provides real-time updates on power outages. Customers can also call customer service for assistance. It is unclear, however, if Broad River Electric Cooperative offers an automated phone system for checking the status of outages. Automated phone systems allow customers to quickly get information on outages without requiring them to speak to a customer service representative. This could offer a more convenient way for customers to get information in an expedited manner. For now, it appears that calling customer service is the only method of checking outage status with Broad River Electric Cooperative.
If you are an existing member of Broad River Electric Cooperative, you can always count on us to provide the best possible service and assistance. Our customer service team will be there to help answer your questions and assist you in any way needed. If you are experiencing a power outage, our easy-to-use online map can help inform you of the status of your area. Additionally, we have a phone number available for you to call 24 hours a day, seven days a week to speak with our team and get assistance. And of course, you can always pay your bill online or by mail. Thank you for being a member of Broad River Electric Cooperative!
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